Lincare

Compensation

Full Description

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, as well as supporting compliance to physician direction. Job Responsibilities: * Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system * Documents calls and intakes in computerized record keeping system (Productivity) * Verifies and updates demographic information such as address and telephone number in computerized records Qualifications * Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology * Effectively communicate with co-workers and patients alike * Help with the training of employees * Calculate figures and amounts in reference to frequency and doses dispensed * Apply common sense understanding to carry out oral and written instructions Education and Experience: * High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience * Must meet any licensing requirements necessary for specific location * Computer entry experience required Physical Demands: The employee must occasionally lift and/or move up to 10 pounds.