Customer Service Rep
Compensation
$40K - 55K a year
Responsibilities
Answer customer inquiries, resolve problems, assess needs, and document interactions in a computerized system.
Requirements
Strong communication skills, ability to handle inbound/outbound calls, data entry, and customer service orientation.
Full Description
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. Job Functions • Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system • Assesses customer need for additional products/services • Assesses customer compliance with physician orders • Answers questions and provides customer education regarding products/services • Documents calls in computerized record keeping system • Enters customer orders in computerized system • Verifies and updates demographic information such as address and telephone number in computerized records
This job posting was last updated on 10/8/2025
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