Lifestance Health Inc.

Compensation

Full Description

Job Description At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values • Belonging: We cultivate a space where everyone can show up as their authentic self. • Empathy: We seek out diverse perspectives and listen to learn without judgment. • Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. • One Team: We realize our full potential when we work together towards our shared purpose. Role Overview: The Investigations Manager is responsible for leading and managing internal investigations related to employee relations, workplace misconduct, compliance, and policy violations within the organization. This role ensures that investigations are conducted thoroughly, objectively, and in a timely manner, while aligning with company values, legal requirements, and best practices in behavioral healthcare settings. This position is ideal for an HR professional with at least 5 years of progressive experience in employee relations, looking to take the lead in fostering a fair, respectful, and compliant workplace. Compensation: $82,015.00 – 100,468.00 /annually, with additional annual bonus potential LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law. Responsibilities: • Lead and manage the full cycle of internal investigations into allegations such as harassment, discrimination, retaliation, policy violations, workplace violence, and other sensitive concerns. • Receive and triage complaints from various sources (employees, supervisors, compliance hotline, etc.). • Conduct interviews with complainants, respondents, and witnesses; gather and analyze relevant evidence. • Maintain comprehensive and well-organized case files, ensuring confidentiality and data security. • Draft investigation reports with clear findings, conclusions, and recommendations. • Partner with HR Business Partners, Legal, Compliance, Clinical and leadership to implement appropriate corrective or disciplinary actions. • Identify trends or patterns and provide proactive recommendations to mitigate risk. • Assist in developing and delivering training related to workplace investigations, employee conduct, and related policies. • Maintain up-to-date knowledge of employment laws, regulations, and behavioral healthcare compliance standards. • Contribute to policy development and continuous improvement of investigation protocols and employee relations practices. Skills & Experience: • Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field (Master’s degree or JD a plus). • Minimum of 5 years of progressive HR experience with a focus on employee relations and workplace investigations. • Experience working in behavioral healthcare, healthcare, or a highly regulated industry preferred. • Strong knowledge of federal and state employment laws (e.g., Title VII, ADA, FMLA, HIPAA). • Excellent interviewing, documentation, and analytical skills. • Ability to manage sensitive matters with professionalism, discretion, and neutrality. • Strong interpersonal and communication skills, with the ability to build trust and navigate difficult conversations. • Experience with HRIS and case management systems preferred. • Certifications such as PHR, SPHR, SHRM-CP/SCP, or AWI-CH (Association of Workplace Investigators – Certificate Holder) a plus. Physical Requirements: • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. #LI-KW1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.