Lifemark Health Group

Compensation

Full Description

Reports to: VP, Veterans Services Overview: We are seeking a highly motivated and experienced Program Manager to support the Vice President in the oversight, reporting and transformation of a large-scale rehabilitation program dedicated to providing essential rehab services to Veterans across Canada. The Program Manager will work closely with the Joint-Venture Contract Manger to ensure that Lifemark’s performance is monitored, managed and reported Weekly, Monthly and Quarterly. The Program Manager will play a critical role in advocating for any changes required to ensure Lifemark services are delivered seamlessly and at a reasonable cost. As a Program Manager, you will play a crucial role in ensuring the effective execution of the Program, maintaining high standards of service delivery, and implementing strategic initiatives to enhance the overall impact on Veterans' well-being. Responsibilities: - Program & Data Analysis • Monitor program performance metrics and key performance indicators (KPIs) to assess effectiveness and identify areas for improvement • Gather data from various sources and use program insights to analysis and review the information to be presented in a meaningful way • Financial analysis to support program decision making • PCVRS Team Support • Assist team in tracking the actions required for project management • Prepare power point presentations for VAC, ELT & other stakeholder meetings • Gather information, such as research and data, to illustrate issues of concern or opportunity • Provide data insights on the program for communications • Foster and maintain strong working relationships with internal and external stakeholders, including WCG and VAC. • Collaborate with key Lifemark stakeholders to ensure seamless coordination of services and resources. - Systems Insights: • Gain understanding of all PCVRS related software – eg. Power BI, LPS, ACMS and RMS • Work closely with the IT and BI teams to provide requirements and resolve issues related to the technology that supports the program • Implement mechanisms for continuous program evaluation and improvement. • Report on pre-established quality measures on a weekly, monthly, quarterly basis. - Qualifications: • Bachelor's or Master's degree in a relevant field (e.g., Public Administration, Social Work, Business Administration). • Proven experience in Program Management, preferably in the context of rehabilitation services. • SQL coding experience • Demonstrated ability to write, execute, and optimize complex SQL queries for data extraction, manipulation, and analysis. • Strong leadership and time management skills. • Excellent communication and interpersonal skills. Inclusion We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities. Accommodation Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca Visit and Apply today! Visit www.lifemark.ca/careers