via Indeed
$45K - 60K a year
Assist with daily department operations, order management, client issue resolution, and process improvement under manager direction.
Requires at least 2 years in warehousing or pharmaceutical industry, bachelor’s degree or equivalent experience, strong computer and communication skills, and ability to travel up to 10%.
Responsibilities • Assist with day-to-day operations of the department as directed by the Manager, including gathering of critical information needed by clients (running reports, tracking orders, entering & verifying orders etc.) • Contribute to the templates and tools, including client QBRs, and CCF status updates; looks for opportunities to standardize and simplify documentation and procedures across programs • Assist Account Managers with order management, sample programs and resolving of client issues/concerns • Proactively searches for and presents process improvement opportunities to management; assist management in defining, planning and implementing solutions • Interacts frequently with interdepartmental associates and management to resolve internal and client issues. • Other duties as assigned. Qualifications and Job Specifications • Bachelor’s degree in Communications, Business or other related fields or a combination of equivalent education and experience. • At least 2 years in warehousing or the pharmaceutical industry. • Excellent computer skills. • Good mathematical ability, excellent organizational, communication, and interpersonal skills. • Demonstrate the following: effective relationship building, strong verbal and written communication skills, attention to detail and organization, critical thinking, ability to learn quickly, and interest to work in a fast-paced environment. Technical Expertise • Navigate through ERP system – Tecsys Elite, Cognos. • Intermediate Microsoft Office skills: Outlook, Excel (including Statistics and Pivot Tables), Access, PowerPoint, Word. • Experience with warehouse or supply chain environments. • Understanding of supply chain transportation. • Ability to complete invoices and conduct/track analytics related to Client performance. • Professional phone etiquette. • Advanced public speaking and presentation skills • Excellent verbal and written communication skills • Clear and Professional diction in English Additional Employment Requirements • Must be able to successfully pass all preliminary employment requirements (i.e., background check and drug screen). • Must be able to travel up to 10%. • Must have a valid driver’s license and reliable transportation. Physical/Mental/Visual Demands • Work is light to medium in nature with frequent walking to perform assigned tasks. • Must be able to safely conduct occasional lifting of 25 lbs. • Ability to handle multiple priorities and solve inquiries and issues expeditiously and efficiently. • Must be able to read at a distance, close to the eyes, and at arm’s length with or without correction. Working Conditions • Activities occur within a typical office environment. Equipment Operated • Equipment: Laptop computer, cell phone, fax machine, copier, and desk phone • Systems: Outlook, Excel, Word, PowerPoint, and Tecsys Elite (Warehouse Management System) • NO AGENCIES PLEASE*
This job posting was last updated on 12/9/2025