$46K - 50K a year
Provide emergency response customer service in a 24-hour call center, handling calls with urgency and professionalism.
High school diploma or equivalent, strong communication skills, ability to work under pressure, punctuality, and organizational skills.
COMPANY Founded in 1987, Life Alert is a top leader in the emergency response industry and expanding due to the ever-growing senior customer service market. Our call center customer service representatives save lives by providing a unique technology and customer service that enables people to live at home with independence and comfort, living their lives the way they want to, with a feeling of safety and peace of mind. POSITION Life Alert Emergency Response is currently seeking Entry Level Customer Service Representatives for our 24 Hour Call Center in Encino, California. This is an entry level position where you will be fully-trained. COMPENSATION $22 - $24 / Hour (depending on work history and experience) AVAILABLE SHIFTS (working weekends and holidays are required) • Day Shift (7:00am - 3:30pm) • Swing Shift (3:00pm - 11:30pm) • Overnight / Graveyard Shift (11:00pm - 7:30am) QUALIFICATIONS • High School diploma or equivalent; • Strong verbal and written communication skills • Punctuality, organizational skills, and ability to prioritize and multi-task • Work well under pressure and stressful situations; exhibit emotional control • Ability to display a strong sense of urgency • Bi-lingual or Spanish speakers a plus BENEFITS • Medical, Dental and Vision insurance • Vacation, Personal, Sick and Holiday pay • Secure Class A office building Job Type: Full-time Pay: $22.00 - $24.00 per hour Benefits: • Dental insurance • Health insurance • Paid time off • Referral program • Vision insurance Work Location: In person
This job posting was last updated on 9/30/2025