Liberty Mutual

Compensation

Full Description

About the position Responsibilities • Guide insureds and claimants through the auto claims process from start to finish. • Engage with customers who have been in an accident and provide assistance. • Manage multiple moving pieces in a high-volume, fast-paced environment. • Utilize strong organizational skills and time management expertise. Requirements • An engaging, outgoing personality and passion for helping customers. • Ability to think critically and seek answers in a virtual environment. • Excellent oral, written, decision-making, and organizational skills. • Strong typing and multi-tasking capabilities in a structured paperless work environment. • Requires strong working knowledge and ability to utilize multiple systems during virtual training and to handle/process claims. • General understanding of overall claim operations and key stakeholders. • College degree preferred, and/or 1-3 years of related customer service experience or applicable insurance knowledge. Benefits • Comprehensive benefits and continuous learning opportunities. • Environment fostering long and meaningful careers. • Employee Resource Groups (ERGs) for diverse backgrounds.