LHH

Compensation

Full Description

Quality Manager80-95k 📍 Location: Tinley Park, IL 📂 Department: Operations / Supply Chain 👤 Reports To: Site Manager 🕒 Full-Time | On-Site Position Summary We are looking for a detail-oriented and experienced Quality Manager to lead quality assurance and compliance efforts within our warehouse operations. This role ensures that all inbound, storage, and outbound processes meet internal standards, customer expectations, and regulatory requirements. The ideal candidate will drive continuous improvement, maintain quality systems, and foster a culture of operational excellence. Key Responsibilities • Develop, implement, and maintain Quality Management Systems (QMS) for warehouse operations. • Conduct inspections and audits to ensure compliance with company policies and regulatory standards. • Monitor and analyze quality metrics (e.g., error rates, damages, returns, customer complaints). • Investigate quality issues, identify root causes, and implement corrective/preventive actions. • Collaborate with operations, logistics, and inventory teams to improve processes and reduce non-conformances. • Manage quality documentation, including SOPs, audit reports, and compliance records. • Lead training programs to promote quality and safety awareness among warehouse staff. • Serve as the primary contact for quality-related inquiries from customers, suppliers, and regulatory bodies. • Support continuous improvement initiatives such as Lean, Six Sigma, or Kaizen. • Ensure compliance with ISO, health & safety, and other relevant standards. Qualifications & Skills • Experience in quality assurance or quality management in a warehouse, logistics, or distribution environment. • Strong understanding of warehouse operations, inventory control, and quality systems. • Excellent analytical, problem-solving, and decision-making skills. • Proven leadership and team management experience. • Strong communication and interpersonal skills. • Proficiency in Microsoft Office and Warehouse Management Systems (WMS). Preferred Qualifications • Certification in Quality Management (e.g., ASQ CQE, Six Sigma Green/Black Belt). Work Environment • Warehouse/distribution center setting. • Combination of office-based tasks and active presence on the warehouse floor. Salary Range: $80,000-$95,000 Structure: Onsite Benefits: • Health, dental, and vision, life, short/long term disability insurance • 401(k) offering • Paid time off and holidays • Paid sick leave where applicable by state law. LHH is a leader in permanent recruitment—and in the placement of top talent. Our areas of specialty include office administration, customer service, human resources, engineering, and supply chain and logistics. Please feel to check us out and apply for other opportunities if this role isn’t a perfect match. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.lhh.com/candidate-privacy/