Level AI

Compensation

Full Description

About Level AI - Level AI helps enterprises deliver modern customer experiences with AI-combining real-time assistance, automation, and deep QA/insights to reduce handle time, elevate CSAT, and drive durable ROI. We partner closely with customers to ship outcomes, not just features.We operate with a bias for action, customer impact, and team ownership. The Role - We're hiring an Enterprise AE to lead our Virtual Agent go-to-market. You'll run complex, multi-stakeholder sales cycles end-to-end, shape our sales motion, and partner with Product and Solutions Engineering to design high-signal pilots that prove business value fast. This is a high-impact role for a self-starter who thrives in early, fast-moving environments. What you'll do - • Own the full cycle from targeted outbound and qualification through evaluation, business case, negotiation, and close; expand wins into multi-year partnerships and renewals. • Generate pipeline from an ICP list via value-driven outbounding (executive messaging, customer stories, POVs), events, and partner co-sell (e.g., CCaaS/CRM).x`Prove a repeatable demand motion and initial win model (ICP, buyer map, messaging). • Design and run POCs/pilots for Virtual Agent: scope use cases, success criteria, guardrails; align on KPIs (containment, AHT, CSAT) with clear executive outcomes. • Sell to the C-suite and functional leaders (CX/Support, Digital, Operations, IT/Security, Procurement); orchestrate multi-threaded deals and consensus. • Partner cross-functionally with Solutions Engineering, Product, and Marketing to remove friction, tighten messaging, and bring voice-of-customer back to the roadmap. • Use executive leverage (internal and partner leadership) to accelerate cycles and secure top-level sponsorship. • Forecast with rigor in Salesforce; maintain clean stages, MEDDICC/MEDDPICC notes, next steps, and mutual close plans. • Shape our motion-from messaging and pricing inputs to enablement materials-so the team scales on a single, clear narrative. What you'll bring : • 7+ years in enterprise new-logo sales with a track record of closing complex 6-7 figure deals and meeting/exceeding annual quotas. • Experience selling Conversational AI and Virtual Assistant solutions across both voice and digital channels into mid-market and enterprise accounts • Experience selling CX platforms, including CCaaS and CRM solutions, into mid-market and enterprise accounts • Strong understanding of broader AI trends and Virtual Assistant concepts, including Retrieval-Augmented Generation (RAG), intent recognition, natural language orchestration, dialogue management, and agentic reasoning • Strong hunter mentality with demonstrated success creating your own pipeline (targeted outbound, executive networking, partners) and driving multi-threaded evaluations. • Comfort running structured pilots/POCs with measurable outcomes and tight project management. • Excellent executive communication-clear business cases, strong written decks/emails, and confident live storytelling. • High ownership and speed; you operate well with ambiguity and ship.Ability to travel up to 40% of time Nice to have • Early-stage startup experience as an early sales hire. • Familiarity with ecosystems like Five9, Genesys, NICE, Amazon Connect, Salesforce, ServiceNow, Zendesk. • Knowledge of buyer metrics (containment, AHT, FCR, CSAT) and contact-center ops. • Experience selling at an AI native company Benefits & supportCompetitive compensation with meaningful equity. • Health, dental, and vision coverage. • Flexible PTO and company holidays. • Tools, enablement, and executive access to help you win. Equal Opportunity - Level AI is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.