Lensa

Compensation

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Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Aveanna Healthcare LLC. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Recurring Patient Care Representative (REMOTE) ApplyRefer a FriendBack Job Details Requisition #: 209633 Location: Phoenix, AZ 85009 Category OT Salary $17.00 - $19.00 per hour Position Details Aveanna Healthcare is the largest provider of home care to thousands of patients and families, and we are looking for caring, compassionate people who are driven to fulfill our mission to revolutionize the way pediatric healthcare is delivered, one patient at a time. At Aveanna, every employee plays an important role in bringing our mission to life. The ongoing growth and success of Aveanna Healthcare remain dependent on our continued ability to consistently deliver compassionate, committed care for medically fragile patients. We are looking for talented and committed individuals in search of a rewarding career with a company that values Compassion, Integrity, Accountability, Trust, Innovation, Compliance, and Fun. Position Overview TheRecurring Patient Care Representativeis responsible for ensuring the effective and efficient management of Aveanna Medical Solutions’ Patient Care department. The starting pay for our Recurring team is $17.00 per hour. In addition to compensation, our full-time employees are eligbile to receive the following competitive benefit package including: Health coverage, Life Insurance and a few additional options! Essential Job Functions • Ensure all recurring is completed timely, minimizing delays in patient order delivery • Ensures work being performed meets internal and external compliance requirements • Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service • Resolves patient/customer complaints by identifying problems and coordinating appropriate corrective action Requirements • High school graduate • Education or experience equivalent to a bachelor’s degree in related field highly preferred • A minimum of 2 years proven experience in managing customer service or equivalent teams • Proficient in Microsoft suite of products including Outlook, Word and Excel Preferences • Education or experience equivalent to a bachelor’s degree in related field highly preferred • Experience in healthcare preferred; knowledge of insurances and respiratory care is a plus Other Skills/Abilities • Must be able to adhere to confidentiality standards and professional boundaries at all times • Attention to detail • Time Management • Ability to remain calm and professional in stressful situations • Strong commitment to excellence • Quick-thinking and astute decision making skills • Effective problem-solving and conflict resolution • Excellent organization and communication skills Physical Requirements • Must be able to speak, write, read and understand English • Occasional lifting, carrying, pushing and pulling of 25 pounds • Prolonged walking, sitting, standing, bending, kneeling, reaching, twisting • Must be able to sit and climb stairs • Must have visual and hearing acuity • Must have strong sense of smell and touch Environment • Performs duties in an office environment during agency operating hours • Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions Other Duties • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate. Notice for Job Applicants Residing in California (https://www.aveanna.com/CaliforniaPrivacyNotices.html) Apply If you have questions about this posting, please contact support@lensa.com