$40K - 70K a year
Support research operations including participant recruitment, scheduling, consent, and data preparation to enable user research across multiple teams.
5+ years experience in research operations or related roles, strong project management, experience with research lifecycle and tools, excellent communication, and respect for ethical research.
Company Description Education Job Description Team:Infrastructure, Information Security, Product DevOps, Network Engineering, Enterprise Services & Tools Location & Hours:Remote (work core Eastern Time hours) Role Type: • This is a part-time position - 20 hours per week • This is a temp position expected to last 3-6 months from the start date As our User Design Specialist, you will support all our research practices: executing participant recruitment, informed consent, screening, scheduling, and incentives. This role requires creative problem solving and strategic judgement to ethically recruit participants across the student journey-from early childhood to post-secondary education. You will help shape what excellent research operations look like in a mission-driven, experimental context, contributing to the broader culture of evidence-informed design at the Client. You have: • 5+ years of experience in research operations, UX research, or related program management roles • Experience in research enablement - creating documentation, templates, and leading internal workshops around best practices • Established experience across the research lifecycle, which includes recruiting participants, managing a participant panel, and training teams on how to match participants to studies • Experience supporting qualitative and quantitative research methods across multiple teams with distinct products and user needs • Experience supporting data collection and analysis: taking notes on qualitative studies, preparing data for analysis • Experience working with tools such as Airtable, Dovetail, Qualtrics, UserTesting, Dscout, or similar a plus. Support working within their limitations or drive decisions on best tools to meet teams' needs • Strong project management and systems design skills; ability to build processes that scale • Excellent organizational, collaboration, and communication skills • A creative, proactive, entrepreneurial mindset-comfortable bringing new ideas and strategies to improve our research practice • Deep respect for ethical research practices and user data privacy • Ability to work in a fast-paced, ambiguous environment with shifting priorities Nice to have: • Experience working in or with mission-driven organizations, public education, or nonprofits • Experience supporting research involving youth, families, or vulnerable populations • Experience creating inclusive research frameworks and protocols • Experience with or demonstrated interest in creative visual storytelling that brings research to life Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.
This job posting was last updated on 10/3/2025