Leidos

Compensation

Full Description

Leidos’ Health Sector is seeking a Desktop Engineer – Junior to work full time onsite in Bethesda, MD Candidates MUST: Be local to the DC area, willing to work full time onsite in Bethesda, MD AND be a US Citizen or US Person (Green Card Holder) currently located in the UNITED STATES for the current three of five years with the ability to obtain a Public Trust Clearance. JOB DESCRIPTION The Desktop Engineer – Junior provides Tier 1 and Tier 2 desktop support in a secure, enterprise Windows environment. This role supports the build, deployment, maintenance, and troubleshooting of desktop systems, peripherals, and end-user applications while delivering a high level of customer service. The position works under the guidance of senior desktop engineers and follows established standards, procedures, and security policies. Key Responsibilities Assist in building, configuring, and maintaining Windows 11 desktop images according to established standards and best practices. Provide day-to-day support for workstations, laptops, printers, and peripherals in a Windows networked environment. Support mobile and handheld devices, including Android and iOS smartphones and tablets. Assist with the deployment of desktop images and applications, including automated deployment tools. Perform basic software testing and validation for new or upgraded applications prior to deployment. Troubleshoot and resolve desktop and application issues, escalating complex problems to senior engineers as needed. Follow documented procedures to assist with application installations, upgrades, and patches. Maintain accurate and up-to-date technical documentation, including system configurations and troubleshooting steps. Assist with Active Directory tasks, including user and computer account management and group membership updates. Support workstation security configurations, including encryption, antivirus, firewall settings, and patching. Participate in desktop virtualization support activities and assist with technology evaluations as assigned. Provide excellent customer service, communicating clearly with users and ensuring timely issue resolution. Maintain service tickets in Service Now, adding information regarding incident details and closing resolved tickets. Required Skills & Competencies Working knowledge of Windows 11 desktop operating systems. Basic understanding of desktop hardware components, peripherals, and printers. Familiarity with Windows infrastructure/networking concepts, including but not limited to Active Directory, DNS, and DHCP. Understanding of endpoint security fundamentals, such as antivirus software, encryption, and Group Policy concepts. Strong problem-solving and critical-thinking skills with a willingness to learn. Ability to follow procedures, manage multiple tasks, and document work accurately in a high stressed environment. Strong verbal and written communication skills with a customer-focused mindset. Required Education: A.A. in Computer Science or related field with 3 years of relevant experience OR B.S. in Computer Science or related field with 2 years of relevant experience CompTIA A+, Network+, or Security+ Required Experience 3 years of experience providing desktop or technical support in an enterprise or corporate environment. Hands-on experience supporting Windows desktops, laptops, and peripherals. Experience working in a large organization or government environment is a plus. Highly Desired Certifications: Microsoft entry-level certifications (MCP or equivalent) Desired Skills Exposure to macOS support. Familiarity with mobile device management (MDM) solutions. Basic knowledge of Windows Server environments. Prior experience supporting Federal or NIH/HHS environments. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. Original Posting: January 23, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $52,000.00 - $94,000.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Leidos Leidos is a Fortune 500® innovation company rapidly addressing the world's most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenue of approximately $15.4 billion for the fiscal year ended December 29, 2023. For more information visit www.Leidos.com. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here. Securing Your Data Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to spam.leidos@leidos.com. Commitment and Diversity All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.