Lehigh Valley Health Network

Compensation

Full Description

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. Summary The Population Health Pharmacy Coordinator will support the implementation and maintenance of medication value-based care initiatives, focusing on improving patient health outcomes. This role involves coordinating medication management activities with pharmacist oversight, ensuring compliance with value-based care workflows, and assisting with data collection and reporting. Job Duties Manage and analyze information from medical records, Excel spreadsheets, and other technology-based systems to support the performance of quality measures Provide direct patient outreach to assist pharmacists in confirming insurance information and complete medication histories for patients, monitor disease and medication management in alignment with value-based care workflows, and provide tools and support to address barriers Focus on improving medication adherence among patients, particularly in areas such as diabetes, hypertension, and hyperlipidemia, and collaborate with pharmacists to implement changes that enhance the quality of patient care Efficiently screen patient profiles in the electronic health record (EHR) and population health reports to identify high-risk patients who may benefit from clinical pharmacist-provided intervention based on established criteria for comprehensive or targeted medication reviews with respect to gaps in care. Prioritizes workload, maintains organization, and coordinates activities with other team members. Access and update EHR to support accurate medication documentation and communication among healthcare providers Communicate with pharmacies and insurance companies to resolve issues related to medication access, such as prior authorizations and formulary restrictions Collaborate with physicians, pharmacy team, and other healthcare providers to ensure coordinated and comprehensive care for patients Communicates all drug information requests to a pharmacist. Contributes to departmental goals and objectives. Performance metrics will be tracked on a monthly, quarterly, and yearly basis, with a focus on payer contract quality ratings such as the Medicare STAR program Ensure that all medication management activities comply with regulatory requirements and best practices Minimum Qualifications High School Diploma/GED 2 years Pharmacy technician experience or pharmacy intern experience or 2 years Certified Pharmacy Technician (CPhT) Excellent Interpersonal skills in person and over the phone Excellent organizational skills Excellent time-management skills Familiarity/ability to learn with Microsoft Excel and Third-party data entry platforms Basic Microsoft Application and documentation skills Knowledge of brand name/generic medications Knowledge of medical terminology CPhT - Certified Pharmacy Technician - Pharmacy Technician Certification Board Upon Hire Preferred Qualifications Associate’s Degree or Bachelor’s Degree 3 years Pharmacy technician experience or pharmacy intern experience or 3 years Certified Pharmacy Technician (CPhT) Work experience as medication reconciliation technician or a role in ambulatory care Knowledge and understanding of pharmaceutical and medical terminology and understanding of prescription requirements Advanced skills in Microsoft Excel Good organizational skills and ability to prioritize tasks Proficient with common office resources Physical Demands Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities. https://youtu.be/GD67a9hIXUY Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes. Work Shift: Day Shift Address: 1200 S Cedar Crest Blvd Primary Location: REMOTE IN PENNSYLVANIA Position Type: Remote Union: Not Applicable Work Schedule: Monday-Friday; 8:00a-4:30p or 0830-5:00p Department: 1004-13010 COH-Payor Based Care Coordination Lehigh Valley Health Network (LVHN) is the region’s largest employer and health care provider of choice. Our nearly 20,000 health care professionals take pride in what they do and are driven by our mission to heal, comfort and care for the people of our community. Submit your Resume to join our Talent Network and stay informed about future opportunities! LVHN is honored to be certified as a Great Place to Work®. LVHN’s culture of trust – and the positive things colleagues said about working at LVHN when surveyed by Great Place to Work and Fortune – align perfectly with what makes a great workplace. This designation tells you that LVHN is a great place to work from hire to retire. If you are someone who aligns with LVHN’s core values – Compassion, Integrity, Collaboration and Excellence – you will have a rewarding and successful career here.