Lane & Associates Family Dentistry

Compensation

Full Description

We are currently seeking a Traveling New Patient Coordinator to support our Orthodontic department. This pivotal role will involve traveling between our Dunn (3 times a week) and Durham Miami (2 times a week) locations, following the Orthodontist to assist with new patient consultations. Position Overview: As a Traveling New Patient Coordinator, you’ll be the friendly, knowledgeable first point of contact for new Orthodontic patients. You’ll play a vital role in welcoming patients, explaining treatment options, coordinating care, and ensuring a smooth and professional experience across both office locations. Key Responsibilities: • Conduct new patient consultations including: • Office tours • Treatment and financial overview • Taking initial records (photos, X-rays, etc.) • Scheduling bonding and recall appointments • Sending patient and doctor correspondence • Prepare and present bonding contracts: • Set up contracts prior to bonding appointments • Review financial agreements and collect payments • Post payments, submit insurance claims, and set up auto-drafts • Maintain and manage patient reports and appointment confirmations • Schedule ongoing maintenance and follow-up appointments • Monitor and respond to office emails • Support other administrative and clinical tasks as needed What We're Looking For: • A positive, energetic team player with exceptional customer service skills • Strong organizational, planning, and communication abilities • Ability to thrive in a fast-paced, multi-location environment • Professional appearance and demeanor • Proficiency with dental software and general computer applications Qualifications: • High School Diploma or GED (required) • 1–2 years of dental experience (required) • Orthodontic experience (preferred) • NC X-Ray Certification (required) • Ability to lift up to 15–20 lbs • Reliable transportation and willingness to travel between Dunn and Durham Why Lane & Associates? • Competitive Pay! • Comprehensive Benefits Package including Medical, Dental, Vision, Life, FSA, and more! • 401(k) with Employer contribution – available after just 90 days! • Quarterly Performance Bonuses! • Off at 2PM on Fridays! • Uniform Allowance! • Paid Time Off + Paid Holidays! • Fun Company Events & Marketing Campaigns Throughout the Year! • Volunteer Opportunities with our Smile Squad – Earn Rewards & Prizes! • Birthday & Work Anniversary Surprises from Ownership! • Employee Assistance Program! • and so much more!