LanceSoft, Inc.

Compensation

Full Description

Job Responsibilities: • The Care Manager RN leads the coordination of a multidisciplinary team to deliver a holistic, person centric care management program to a diverse health plan population with a variety of health and social needs. • They serve as the single point of contact for members, caregivers, and providers using a variety of communication channels including phone calls, emails, text messages and the online messaging platform. • The Care Manager RN uses the case management process to assess, develop, implement, monitor, and evaluate care plans designed to optimize the members health across the care continuum. • They work in partnership with the member, providers of care and community resources to develop and implement the plan of care and achieve stated goals. Education and Experience: • Nursing Diploma or Associates degree in nursing required. • Bachelor’s degree in nursing strongly preferred. • 3 years of clinical nursing experience in a clinical, acute/post-acute care, and community setting required. • 1 year of case management experience in a managed care setting strongly preferred. • Experience managing patients telephonically and via digital channels (mobile applications and messaging) preferred. • Current, active, and unrestricted Michigan Registered Nurse license required • Certification in Case Management (CCM) required or to be obtained within 18 months of hire • Certification in Chronic Care Professional (CCP) preferred