Labcorp

Compensation

Full Description

Duties & Responsibilities: Support sales with clinical and technical demos of Labcorp software products. Provide clinical guidance to sales, internal stakeholders and customers as it relates to software. Collaborate with customers, sales and customer success to define, document and refine clinical workflows to incorporate our support tools and other software solutions. Monitor and analyze metrics and feedback from clients to identify opportunities to maximize customer success with software solutions and genomic testing. Provide and document feedback from customers to advise the product team of potential enhancements and bugs. Lead customer training on software solutions for go live and a train-the-trainer approach. Partner with S3 Enterprise Project Managers to facilitate implementation/integration projects after an executed contract from Sales. Monitor, optimize and refine workflow after the successful implementation project is complete. Attend customer business reviews with stakeholders to present success metrics Preferred Skills & Qualifications: Board-certified genetic counselor 5+ years’ experience in clinical or translational research, preferably in a clinical genetics laboratory setting, or comparable combination of experience. 1+ years’ experience in project management experience Requirements: Bachelor’s degree in Engineering, Computer Science, Business, or a related field. 3+ years’ experience in implementing, onboarding and supporting enterprise solutions with large health systems 5+ years’ of demonstrated success in a customer success management, account management or other client facing role Application Window closes 11/28/2025 Pay Range: $110,000 - $150,000 annually All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement. We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.