La Rabida Children's Hospital

Compensation

Full Description

Job Title Director of Quality and Safety Job ID 27763089 Location Chicago, IL Other Location Description La Rabida Children’s Hospital is hiring a full-time Director of Quality and Safety in Chicago, IL. At La Rabida Children’s Hospital, our mission is simple: we’re dedicated to maintaining and improving the quality of life for each of our patients with complex conditions, disabilities, and chronic illness. The path to completing this mission, however, is often complicated. Fortunately, we’ve got the best team around. If you are looking for your next career opportunity to partner with a compassionate multidisciplinary collaborative team, we have the job for you. Job Summary We are a small children’s acute care hospital focused on treating complex medical conditions, chronic illnesses, developmental disabilities, and abuse and trauma. The Director of Quality and Safety reports to the Chief Nursing Officer and matrixed to the Chief Medical Officer. Under general supervision and within La Rabida’s Children’s Hospital established policies and procedures, develops, directs, coordinates, and evaluates the comprehensive care transformation activities leading to core measure performance, physician peer review, and professional practice evaluation processes as well as addressing and investigating patient safety events and working to implement corrective actions as necessary to enhance the culture of safety. This leader will lead the implementation and optimization of the quality and safety program. This leader serves as the safety champion for the organization and will define/lead the safety initiatives for the organization. As The Director Of Quality And Safety You Will • Lead a highly skilled team of quality and patient experience specialists focused on meeting customer needs and exceeding their expectations. • Oversee and review selected quality issues and provide guidance for staff to lead investigations of critical events. • Lead clinical reviews with evidenced based systems such as, Apparent Cause Analysis (ACA)Root Cause Analysis (RCA)/FMEA team projects using methodologies and tools utilized at La Rabida Children's Hospital and facilitates development of corrective action plans when indicated; and oversight and monitoring as appropriate. • Assist and supports the development of reports submitted to regulatory and accrediting agencies including the Department of Health, the Joint Commission, and others as directed by the Director of Regulatory, Risk and Compliance. • Oversee and review selected quality and service issues and provide guidance for staff to initiate improvement efforts for optimized performance • Participate in Medical Staff department meetings and serves as resource for the dissemination of information related to internal and external peer review requirements. • Manage clinical and patient safety data needs and leads team(s) toward implementing successful improvement strategies • Develop customer service training for onboarding and ongoing training as well as just-in-time curriculum content for new initiatives. • Serve as a liaison to the Board Quality committee and to the Medical staff departments for coordination of quality improvement actions involving patient care processes and physician processes. Promotes meaningful communication and performance improvement information among and between La Rabida and the Medical Staff What We Need From You • A Bachelor’s degree in nursing is required • Master’s degree in related healthcare field required. • Licensed Registered Nurse Preferred • Six Sigma Black Belt certification or equivalent experience leading performance improvement projects required • CPHQ and CPPS required. • A minimum of five (5) years of related experience is a must particularly in quality measurement and reporting systems, oversight over physician peer review programs, and process evaluation and improvement. Extensive knowledge of performance improvement systems and/or process improvement methods and standards. Effective project management skills are required. Must have experience with electronic health record applications and modules Microsoft Office Suite (e.g. Word Excel Access PowerPoint) other computer applications database development and outcomes management. Proficiency Windows-based PC environments and statistical software packages used for analysis and graphing. • Certification by the National Association for Healthcare Quality or certification from the American Hospital Association/American Society for Healthcare Risk Managers as a Certified Professional in Healthcare Risk Management (CPHRM) is desirable • CPR Required (Only certifications issued by the American Heart Association or the American Red Cross will be accepted) • Strong group facilitation and project management skills required. Ability to collaborate and lead various project teams. Solid written/verbal presentation critical thinking and analytical skills required • Must have experience in safety programs – developing and implementing patient safety programs, promoting a culture of safety, utilizing patient safety tools and techniques as this role will launch and lead our patient safety strategy. What You Will Receive • Competitive Salary • Medical, Dental, and Vision • Pet Insurance • Flexible Spending Account (FSA) • Life & Disability Insurance • Retirement Savings Plans & Matching • Tuition Reimbursement • Employee Assistance Program (EAP) • Generous Paid Time Off & Holidays • Free Parking • Free breakfast and lunch on the last Friday of every month in the hospital cafeteria Compensation: $130k-$166k Who We Are La Rabida is a place unlike any other. We understand the needs of families with children dealing with the most serious or complicated of conditions. With teams of the best healthcare providers in Chicago, we give continuous, comprehensive care, education and support, helping families face their unique obstacles head on. La Rabida Children’s Hospital is very proud to be an Equal Employment Opportunity Employer. Required Skills A bachelor’s degree in nursing is required. Master’s degree in related healthcare field required. Six Sigma Black Belt certification or equivalent experience leading performance improvement projects required. CPHQ and CPPS required. CPR required Strong group facilitation and project management skills required. Ability to collaborate and lead various project teams. Solid written/verbal presentation critical thinking and analytical skills required. Optional Skills Certification by the National Association for Healthcare Quality or certification from the American Hospital Association/American Society for Healthcare Risk Managers as a Certified Professional in Healthcare Risk Management (CPHRM) is desirable