Kong

Compensation

Full Description

Are you ready to power the World's connections? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others. About the Role We are seeking a highly organized and detail-oriented Senior Program Manager (P4) to join Kong’s GTM Enablement team. This role will serve as the program driver, ensuring enablement initiatives are delivered on time, on scope, and with measurable business impact. Reporting to the Director, GTM Enablement Strategy & Programs, you will partner closely with peers in content development, instructional design and field enablement while planning, coordinating, and executing large-scale enablement programs. You will also support the ongoing rollout of our new enablement platform, driving adoption of AI-powered tools (e.g., coaching, Agent Q&A, content surfacing) and gathering feedback to improve effectiveness across global GTM teams. What You’ll Do Program Management & Delivery > Support planning & drive delivery of enablement programs (onboarding, methodology rollouts, product readiness, certifications) aligned to GTM priorities. Communications > Create and manage all internal communications for the GTM team, including the weekly newsletter. Timeliness & Coordination > Manage timelines, milestones, and cross-functional dependencies; escalate risks early to keep initiatives on track. Avanti (Letter.ai) > Lead adoption and optimization of our new Ai driven enablement platform; collect feedback and coordinate data driven improvements to maximize ROI and field productivity. Stakeholder Management > Partner with Sales, Marketing, Product, RevOps, IT, and People Team, etc to align initiatives and ensure smooth handoffs. Measurement & Reporting > Track program adoption, completion, and usage metrics (e.g., time-to-ramp, training participation, pipeline impact). Change Management > Coordinate communications, training schedules, and enablement calendars to ensure smooth rollout and reinforcement. Continuous Improvement > Identify and implement process improvements to scale enablement programs globally. What We’re Looking For 5-7+ years of experience in program management, sales enablement, or GTM operations. Proven ability to deliver programs on time with measurable outcomes. Experience with GTM enablement and AI tools Strong cross-functional collaboration skills; able to influence without direct authority. Analytical mindset with experience building dashboards or reports on adoption and impact. Excellent communication and coordination skills; comfortable presenting updates to leadership. Experience working with global teams across time zones. Why Join Us Kong is home to highly regarded Enablement and Sales Leaders who are driving a vision to develop the next best sales program in the software industry Be part of a growing GTM Enablement team that directly impacts revenue performance. Collaborate with peers in enablement and cross-functionally while driving program execution and timeliness. Contribute to the future of AI-driven enablement through the rollout of Avanti and other next-gen platforms. Deliver high-visibility programs that support the growth and success of Kong’s global GTM organization. About Kong: Kong Inc., a leading developer of cloud API technologies, is on a mission to enable companies around the world to become “API-first” and securely accelerate AI adoption. Kong helps organizations globally — from startups to Fortune 500 enterprises — unleash developer productivity, build securely, and accelerate time to market. For more information about Kong, please visit www.konghq.com or follow us on X @thekonginc.