via Remote Rocketship
$55K - 70K a year
Manage scheduling, customer communications, and office administration tasks to support service operations.
Requires prior administrative or office coordination experience, strong organizational and communication skills, and familiarity with office software.
Job Description: • Answer and manage incoming calls, emails, and customer inquiries • Schedule and dispatch crew members for service jobs • Coordinate and maintain daily/weekly job schedules • Book new jobs and confirm appointments with clients • Follow up on invoices, payments, and outstanding balances • Maintain accurate records of jobs, customers, and communications • Communicate updates between customers and field staff • Assist with general office administration and organization • Identify and help improve scheduling and admin processes Requirements: • Previous administrative, dispatch, or office coordination experience preferred • Strong organizational and multitasking skills • Excellent communication (phone, email, and interpersonal) • Comfortable using scheduling software, spreadsheets, and basic office tools • Ability to stay calm and organized in a fast-paced environment • Problem-solving mindset and attention to detail • Bonus Skills (Not Required): Experience in service-based or field operations businesses • Familiarity with invoicing or accounting software (e.g., QuickBooks) Benefits: • Bonus based on performance • Flexible schedule • Opportunity for advancement
This job posting was last updated on 5/13/2026