King County

Compensation

Full Description

This recruitment will be used to fill one (1) Term-Limited Temporary/Special Duty position. The duration of the assignment is anticipated to be 12 months. The Career and Culture Division (CCD) within the Department of Human Resources (DHR) seeks an innovative and visionary Employee Experience Project Manager (Project/Program Manager III) to join the Employee Experience team. Reporting to the Employee Experience Program Manager, the Employee Experience Project Manager will support the execution of Employee Experience initiatives across King County. This individual will support the planning, deployment, and communications related to employee surveys, as well as provide support and consultation to key collaborators as needed. As a collaborative partner, you will work closely with CCD leaders, Employee Experience Champions, and leaders throughout the county organization to support the development and deployment of employee experience strategies, including the annual employee engagement survey. From developing and delivering employee engagement training, leading employee engagement action planning, and consulting with managers and teams across the organization, you’ll be part of a team cultivating a King County workplace where all employees have the opportunity to thrive. Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. As the Employee Experience Project Manager, you will: • Advance the organization’s understanding of employee engagement, its impact on business outcomes, key performance indicators, and the county’s ability to meet customer needs internally and externally. • Proactively plan for the full cycle of multiple projects, anticipating deadlines and resource needs, setting priorities, refining solutions and continuously improving processes, tools, and deliverables. • Collaborate in the development of employee experience projects including large-scale surveys. • Develop, promote, and provide training on a variety of employee experience projects and initiatives including engagement action planning. This includes developing content and scripts for facilitator led workshops and recorded trainings, and developing and maintaining resources and tools to support learning. • Facilitate in-person, remote, and hybrid meetings, including but not limited to employee engagement champions meetings and service request intake meetings. • In partnership with others, design and execute communication and change management strategies to support successful rollouts of new employe experience projects and initiatives. • Develop and maintain communication tools, templates, and messaging to support engagement projects • Develop toolkits, guidance documents and other resources, including technical instructions for preparation and use of large data sets, for use by engagement champions, leaders, and departmental staff. • Lead or contribute to continuous improvement efforts to enhance program effectiveness and operational efficiency. • Use HR data and analytics to identify trends, measure program effectiveness, and provide actionable insights for decision-making. • Build positive relationships with partners and collaborators, within the department and across the enterprise, representing the employee experience team and its initiatives. • Use a variety of technologies and platforms to support daily operations, including the MS Office Suite, SharePoint, Teams and Canva. Manage large sets of highly sensitive data, utilizing queries to pull data based on various conditions, and clean data for survey participant loading. • Perform other job duties as assigned. The successful candidate will be: • An agile learner with a growth mindset, comfortable navigating between analytical, strategic and creative thinking. Able to quickly understand diverse business functions and services and apply that knowledge to strategies, products, and solutions. • A proactive short- and long-term planner adept at managing the full cycle of multiple annual projects—anticipating deadlines and needs, setting priorities, and continuously refining solutions to meet goals. • Skilled in designing and delivering trainings and workshops across technical and leadership topics for a variety of audiences. Adept at adapting methodologies to learner needs and applying adult-learning best practices to tools, curricula, and workshops. • Skilled in facilitating meetings via online platforms (Teams), in-person and hybrid. • Experienced in developing and delivering presentations to a variety of audiences, including high level leaders, with the ability to tailor content and style to audience needs and program priorities. Able to distill complex or high-volume information into clear, relevant key points for the audience. • Capable of developing enterprise-wide communication strategies and creating tools and products to support effective implementation. • Skilled in project planning, including developing and tracking KPI’s. • Highly organized, with the ability to manage a high volume of information and document transparently in a way that allows for easy knowledge sharing. • Able to manage multiple competing priorities and adapt to evolving needs. • Comfortable operating in environments with ambiguity. • Able to work as part of a highly collaborative hybrid team that maintains a high degree of transparency on work. • Skilled at achieving results through influence, even without formal supervisory authority. • Able to build and maintain effective working relationships with individuals from diverse backgrounds, roles, and organizational levels—including leadership, internal teams, and external partners—while fostering collaboration and mutual success. • Proficient in Microsoft Office tools, including Excel, Word, Teams (full calendar functionality), Outlook, MS Planner, PowerPoint, and SharePoint to manage projects, daily work, and strategic initiatives. • Comfortable working with large Excel spreadsheets to organize, sort, and filter information and data. • Experienced in using visual management tools such as MS Planner to track and communicate work. • Knowledgeable in change management practices. Desired Skills • Knowledge and understanding of King County and its initiatives and priorities, with the ability to apply them effectively to projects and programs. • Skilled in using Qualtrics to design, administer, and analyze surveys is highly desirable. • Proficiency in using Canva to create visual materials and communications products. • Knowledge of continuous improvement practices and tools. • Skilled in managing change and applying change-management principles and practices to enterprise-scaled projects. • Previous experience in a highly unionized government environment. Work Schedule This position is exempt from the provisions of the Fair Labor Standards Act and is not overtime-eligible. Employees are paid on a bi-weekly schedule, every other Thursday, comprising a 40-hour workweek, normally 8:00 a.m.-5:00 p.m., Monday through Friday. This position is not represented by a union and is classified as a Project/Program Manager IIII; class code: 2441300. Who May Apply This recruitment is open to King County employees and the public and will be used to fill one Term-Limited Temporary (TLT) or Special Duty Assignment (SDA) position. The duration of the assignment is anticipated to be 12 months. • TLT’s are open to all King County employees and the public. King County values diverse perspectives and life experiences. • SDA’s are open to current King County career service or appointed employees who have passed their initial probationary period. Employees selected for special duty will be compensated based upon the provisions of the collective bargaining agreement or Coalition Labor Agreement for their base assignment. Selection Process Forms and Materials Required • An online employment application completed at www.kingcounty.gov/jobs. The employment history should go back at least 10 years if you have 10 years of employment, or more to include all relevant experience. Resumes will not be accepted in lieu of a completed application. All relevant experience must be included in the application. • A cover letter no more than two pages summarizing how you meet the required experience, qualifications, knowledge, and job skills listed above. In addition, please share why you are interested in this position. This is a required application material. If a cover letter is not received, your application will be considered incomplete and will not be considered. Applicants will be screened for competitiveness, completeness, and written communication skills. Initial screening will be based on a review of application materials. The most competitive candidates will be invited to participate in a series of one or more interviews. We have set aside Monday, December 15 to hold the in-person panel interviews. The selected final candidate will be invited to a meet and greet with the Employee Experience Program Manager and Division Director on Tuesday, December 16. Both interviews will take place at the King Street Center, located at 201 S. Jackson Street. For more information on this recruitment, please contact: Jen Montoya, Senior HR Analyst, Jen.Montoya@kingcounty.gov. Teleworking Requirement The work associated with this position will be performed predominantly through telework, complemented with onsite work and meetings as needed. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours. Forbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.