Kerbey Lane Cafe

Compensation

Full Description

Description: Job Title: Host/Hostess Department: Operations Reports to: Managing Partner, Store Leader on Duty Position Summary: Warm, friendly, greets guests at the door as soon as they arrive. Seats, and presents clean menus to guests in a friendly, professional, and quick manner. Primary duties and responsibilities include, but are not limited to, the following: • Promotes a welcoming environment for every guest. • All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our guest's expectations. • Greets and seats guests, presents clean menus to guests, informs them of a special. • Take names on a waiting list, quotes guests accurate wait times, and organize a fair seating rotation. • Observes tables and keeps track of clean, dirty, or occupied tables. • Cleans, organizes, and stocks menus at host area. • Maintains restroom cleanliness throughout the shift. • Answers phone calls and answers questions concerning the menu and restaurant. • Assists with the duties of servers or bussers as appropriate; pre-bussing tables, refilling coffee, or rolling silverware. • Maintain specific side-work and ensure total cleanliness and smooth operation of the restaurant. • Follow Store Leader's instructions and suggestions regarding tasks related to your role. • Communicates with bussers, servers, and Store Leaders and assists in an entire team effort • All other duties as directed, including having fun with our guests and your co-workers. Requirements: Essential Physical Requirements: • Walks and stands during the entire shift. • Reaches, bends, carries, and wipes. • Carries highchairs, boosters, and slings when requested by table. • Verbally communicate with guests and people on the phone. Additional Info: Knowledge and Skills • Food Handler Certified by State of Texas and the city where the restaurant is located.