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KO

Kentucky Orthopedic Rehab Team

via Icims

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Medical Front Office - Patient Service Specialist - KORT

Louisville, Kentucky
Full-time
Posted 12/2/2025
Direct Apply
Key Skills:
Patient scheduling
Customer service
Data entry
Communication
Insurance verification
Administrative support

Compensation

Salary Range

$33K - 33K a year

Responsibilities

Greet and register patients, schedule appointments, communicate with insurance and other parties, and manage co-pays and authorizations.

Requirements

High school diploma and at least 1 year of front desk experience, preferably with medical office experience.

Full Description

Overview Position: Patient Service Specialist Location: Louisville, KY (Old Brownsboro Crossing) Type of Employment: Fulltime Schedule: Weekdays - Varies Compensation: Starting at $16/hour (pending experience) When patients enter our outpatient physical therapy center in Louisville, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room. Why Join Us: (benefits for full-time at 32+ hours/week) Start Strong: Our mentorship and orientation programs ensure a successful transition Recharge & Refresh: Generous PTO to maintain a healthy work-life balance Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection Responsibilities Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications Qualifications Minimum Qualifications: High School Diploma or GED 1 Year of Front Desk Experience Preferred Qualifications: 1 Year of Medical Office Experience Additional Data Go Anywhere with Us! 1900 centers in 39 states offering internal movement.Equal Opportunity Employer/including Disabled/Veterans.

This job posting was last updated on 12/8/2025

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