$50K - 70K a year
Respond to user inquiries, troubleshoot platform issues, and onboard new users remotely.
Bachelor's degree, customer service experience in high-volume settings, Microsoft Office proficiency, ability to obtain Public Trust Clearance, and remote work experience preferred.
A company is looking for a Remote Support Specialist. Key Responsibilities • Responding to user inquiries via phone, email, and ticketing systems • Troubleshooting platform issues and guiding users through solutions • Verifying credentials and onboarding new users Required Qualifications • Bachelor's degree or higher • Experience in customer service, especially in high-volume settings • Proficiency with Microsoft Office tools (Word, Excel, Outlook, Teams, SharePoint) • Ability to obtain a Public Trust Clearance • Prior experience working remotely is highly preferred
This job posting was last updated on 9/4/2025