Kelly Services

Compensation

Full Description

Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly® is looking for a Customer Service Professional to work at a premier client in Columbia, SC. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community. Salary/Pay Rate/Compensation: Pay Rate: $16-$18 per hour Why you should apply to be a Customer Service Professional: • Enjoy competitive pay and a supportive work environment that values your contributions. • Join a team that prioritizes effective customer relations and offers opportunities for professional growth. • Work in a dynamic setting where your problem-solving skills will be put to good use. • Benefit from a culture that encourages process improvements and values employee feedback. What’s a typical day as a Customer Service Professional? You’ll be: • Providing prompt, accurate, thorough, and courteous responses to all customer inquiries, which may be non-routine and require deviation from standard procedures. • Performing research as needed to resolve inquiries and ensuring effective customer relations through timely responses to various forms of communication. • Documenting inquiries accurately and coordinating with other departments to resolve problems, while also assisting with priority inquiries and special projects as required by management. This job might be an outstanding fit if you: • Have a high school diploma or equivalent, with at least 1 year experience in a call center environment. • Possess strong communication skills and the ability to handle non-routine inquiries with adaptability. • Can work onsite in Columbia, SC. • Have open availability to work an 8-hour shift between the hours of 8am and 8pm. • Are committed to maintaining productivity, quality, and timeliness standards, and are willing to assist with training new employees. What happens next Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Service Professional today! #GRACE 10080572