$90K - 130K a year
Manage enterprise service portfolios, lead technical projects, implement service management best practices, and drive workforce tech experience improvements in a remote DevOps environment.
6+ years technical project/portfolio management experience in infrastructure or InfoSec, strong vendor and service management expertise, ITIL knowledge, and comfort with DevOps/cloud tools, with PMP/ITIL certifications preferred.
Kellton Tech is a full-service software development company, offering end-to-end IT solutions, strategic technology consulting and product development services in Web, SMAC (Social, Mobile, Analytics, Cloud), ERP-BPM, and IoT space Our methodology of inventing infinite possibilities with technology helps us develop best in-class and cost effective solutions for our clients. Currently Kellton Tech is looking for talented resources for one of our listed client. Below are the position details Job Title: Technical Project & Portfolio Manager Location: Remote (work core Eastern Time hours) Duration: Long-term contract You are a solution-oriented, highly communicative PM who can translate business goals into actionable backlogs, orchestrate cross-functional work, and report on outcomes with clarity. You re comfortable in a modern, post-Agile/DevOps environment and you champion service management best practices. What You ll Do Strategy, Communication & Portfolio Management (~40%) Own the Enterprise Services & Tools portfolio: intake, prioritization, capacity alignment, and tracking work to goals; keep enterprise tools & service portfolio data current. Report portfolio status, risks, dependencies, and health metrics; recommend tradeoffs to ensure engineering teams are always focused on the highest-value work. Partner with technology leaders to align vendor offerings and internal services to business objectives; conduct research on emerging vendors/technologies to improve cost-effectiveness and flexibility. Establish and evangelize service management/delivery best practices (ITIL-aligned) and ensure adoption across teams. Design, Delivery & Operations (~30%) Lead small to mid-sized projects through the PM lifecycle, from intake through delivery, using appropriate controls, milestones, and risk management. Drive Workforce Employee Tech Experience initiatives: on/offboarding workflows, device lifecycle/refresh, process improvements, and product enhancements. Develop/modify processes to automate/optimize Device as a Service (DaaS) and related services; collaborate with ISO, Infrastructure, Network, Observability, ITAM, and Operations on end-to-end use cases. Implement process controls and compliance reporting for data/process standards; identify exceptions and ensure corrective actions are executed. Manage service queues; approve requests where applicable; support day-to-day operations and plan strategic improvements. Project Management (~30%) Lead cross-functional review and governance of New Product Requests, accelerating decision-making and ensuring alignment with business priorities by managing the end-to-end lifecycle, from intake through execution readiness, enabling faster adoption of strategic initiatives. Manage complex technical integration efforts across workforce products and shared services; align dependencies, environments, and integration test plans. Apply project management best practices to run the engagement end-to-end define scope/schedule/budget, manage risks/issues/blockers, and drive timely decisions. Work iteratively to deliver value early and often; demonstrate progress via increments, pilots, and measurable outcomes. Use Agile practices (Scrum/Kanban): backlog management, sprint/iteration planning, daily syncs, reviews/demos, and retrospectives. Maintain clear milestones, acceptance criteria, and change control; keep stakeholders aligned with a lightweight comms cadence. Project Management (Core Practices) Communications, Training & Customer Experience Plan and deliver end-user communications (product rollouts, incident awareness/impact) and technical training (new products/features). Act as SME and voice of the workforce capture feedback, synthesize insights, and route them to engineering to inform roadmaps and increase adoption. Participate in on-call escalations to craft timely, clear workforce communications during incidents. Prepare and present complex technical information for both technical and non-technical audiences; provide constructive feedback and build consensus. Continuous Improvement & Analysis Use metrics to validate feasibility and measure outcomes; track multiple concurrent initiatives and communicate clear milestones/deliverables. Apply quality management to maintain standards; use reviews/observations for continuous improvement and elimination of redundant work. Integrate inputs from multiple sources to generate insights that influence engineering roadmaps and service design. Qualifications Required Bachelor s degree or equivalent experience. 6+ years in technical project/portfolio management within infrastructure/InfoSec or adjacent technical domains. Demonstrated portfolio management skills (intake, prioritization, dependency/risk management, reporting). Strong vendor management experience: SLAs/SLOs, invoice validation, and performance governance. Service Management/Delivery expertise (ITIL practices), including process design and implementation. Experience with Devise as a Service (DaaS), IT Asset Management, and end-user tech experience programs (on/offboarding, device refresh, training, communications). Excellent written and verbal communication; proven ability to work cross-functionally and influence without authority. Comfortable operating in DevOps/cloud-oriented environments with modern tooling. Preferred Professional training/certifications in PMP, ITIL or Service Design/Management. Familiarity with AWS-hosted infrastructure concepts and Cloud/DevOps practices. Experience with enterprise ticketing/ITAM and portfolio tooling (e.g., JIRA/Service Management, similar). Ability to research and evaluate emerging technologies, vendors, and standards. Willingness to work occasional off-hours (evenings/weekends) for critical changes or incidents. Success Indicators Portfolio health to goals (predictable delivery, clear dependencies, accurate status). Improved workforce experience metrics (adoption, satisfaction, reduced friction). Measurable service delivery gains (SLA/SLO attainment, cost optimization, reduced cycle times). High-quality stakeholder communications and training outcomes. Strong vendor performance and ROI with verified, accurate invoicing. Apply: Interested candidates can apply with their detailed word formatted resume along with their contact information\availability to raj (dot) sekhar (at) kellton (dot) com Phone 703-5 9 2 .9.5.1.7 Thanks for all your time!
This job posting was last updated on 9/26/2025