Keany Produce & Gourmet

Compensation

Full Description

General Manager – Foodservice Distribution Charlotte, North Carolina | On-Site Leadership Role -Lead a High-Impact Distribution Operation Job Summary: We are seeking a hands-on, results-driven General Manager to lead daily operations at our Charlotte foodservice distribution facility. This role is ideal for an experienced operations leader who thrives in fast-paced, perishable distribution environments and is energized by building high-performing teams, strengthening service reliability, and driving measurable operational improvement. You will serve as the senior on-site leader, owning facility performance across warehouse production, production, transportation, food safety, and customer service, while acting as the critical link between frontline operations and executive leadership. This is a visible, high-influence role with the opportunity to make a lasting impact on service quality, team culture, and operational efficiency. Why This Role Matters • Direct leadership of a core distribution facility serving institutional foodservice customers • Opportunity to stabilize, optimize, and scale operations • Strong executive visibility and influence on strategy, investment, and growth • Ability to shape culture, accountability, and leadership capability across the operation What You’ll Own Operational Leadership • Lead all daily functions including receiving, warehousing, inventory, order fulfillment, production, and dispatch • Drive performance against key metrics such as order accuracy, on-time delivery, productivity, waste, and safety • Remove operational roadblocks and ensure consistent execution of standard processes • Maintain a visible floor presence, coaching teams in real time Team & Culture Development • Directly lead and develop supervisors and department managers • Build a culture of accountability, engagement, and safety • Ensure proper staffing, scheduling, and workforce performance • Coach leaders to improve execution, communication, and ownership Customer Service & Cross-Functional Alignment • Serve as the operational partner to sales and customer-facing teams • Protect service commitments and lead resolution of service failures • Translate customer needs into clear operational execution • Strengthen collaboration across operations, sales, logistics, and procurement Transportation & Delivery Performance • Oversee dispatch, routing, and driver productivity • Ensure on time, accurate deliveries and regulatory compliance • Improve route efficiency and cost control while maintaining service standards Food Safety, Quality & Compliance • Maintain strict adherence to HACCP, sanitation, and regulatory standards • Protect product integrity, temperature control, and traceability • Lead corrective actions for quality or safety risks Executive Partnership • Provide clear reporting on performance, risks, and improvement opportunities • Translate strategic priorities into facility-level execution • Contribute to planning, investment decisions, and operational strategy What Success Looks Like in the First 12 Months • Strengthened service reliability and on-time delivery performance • Improved labor productivity, accuracy, and cost control • Reinforced food safety and operational discipline • Developed a strong, accountable supervisory leadership team • Positioned the facility for sustainable growth and scalability • 7+ years of senior operational leadership in foodservice distribution, wholesale distribution, or food manufacturing • 3+ years leading supervisors or department managers • Proven success managing warehouse, production, and transportation in a fast-paced environment • Strong background in process discipline, KPIs, and continuous improvement • Experience with food safety and regulatory compliance Leadership Strengths • Hands-on operator who leads from the floor • Clear communicator able to align frontline teams through executives • Decisive problem solver in time-sensitive operational environments • Builder of accountability, culture, and leadership capability • Customer-focused with strong sense of urgency and ownership Preferred • Experience with fresh-cut or perishable products • Multi-facility or growth/turnaround environment exposure • Familiarity with WMS, TMS, and routing technologies • Bachelor’s degree in business administration, Supply chain management or a related field Work Environment • Full-time, on-site leadership presence in Charlotte • Regular time in warehouse, production, and cold-storage areas • Early morning, weekend, or peak-season operational coverage as needed The Opportunity This is more than a facility leadership role—it is a chance to shape performance, culture, and growth within a critical foodservice operation. If you are a disciplined operator, team builder, and service-driven leader ready to make a measurable impact, we want to hear from you.