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KCH Transportation

KCH Transportation

via KCH Transportation

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Senior Operations Manager - 3PL

Nashville, TN
full-time
Posted 10/2/2025
Verified Source
Key Skills:
Relationship Management
Negotiation
Strategic Thinking
Customer Service
Supply Chain Solutions
Contract Management
Logistics Operations

Compensation

Salary Range

$80K - 110K a year

Responsibilities

Manage and grow high-value customer accounts by providing customized logistics solutions, negotiating contracts, and overseeing shipment execution.

Requirements

Requires 3+ years in logistics/transportation, 2+ years supervisory experience, knowledge of DOT regulations, and a BS degree or equivalent experience.

Full Description

Job Description Are you a relationship-driven logistics professional with a proven ability to grow and manage high-value accounts? At KCH Transportation, we are seeking a Senior Strategic Account Manager to join our Operations team. In this role, you’ll serve as a trusted advisor to clients, providing customized supply chain solutions, driving revenue growth, and leading a team of Account Managers. If you excel at building long-term partnerships, negotiating effectively, and delivering results in a fast-paced logistics environment, we’d love to connect with you! Position Summary: As a Senior Strategic Account Manager, you will play a key role in managing and expanding high-value customer accounts, driving revenue growth, and delivering exceptional logistics solutions. This is a strategic, relationship-driven role that requires deep industry knowledge, strong negotiation skills, and the ability to provide consultative supply chain solutions to clients. • Pay Structure: Competitive Base Pay + Commission Incentives** Essential Duties and Responsibilities: • Develop long-term relationships with high-value customers, ensuring their freight and supply chain needs are met. • Identify and capitalize on upsell and cross-sell opportunities to maximize account profitability. • Act as a trusted advisor, providing customized logistics solutions based on client needs. • Secure and manage contractual agreements with clients and carriers to optimize costs and service levels. • Oversee shipment execution, supply chain efficiency, and risk mitigation for assigned accounts. • Work closely with internal teams to deliver seamless logistics services. Competencies: • Relationship Management • Strong negotiation, strategic thinking, and customer service skills • High energy, results-driven mindset • Professionalism • Dependability and Initiative Job Requirements Education/Experience: • BS Degree in Business, Logistics or related work experience required. • Understanding and knowledge of the Transportation and Logistics industry • Understanding and knowledge of DOT regulations and standards • 3 years of experience in logistics, transportation and/or distribution preferred. • 2 years of experience in a supervisory or leadership role preferred.

This job posting was last updated on 10/9/2025

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