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Kate Farms

Kate Farms

via Remote Rocketship

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Director, Customer Service – Integrated Logistics

Anywhere
Full-time
Posted 12/11/2025
Verified Source
Key Skills:
Supply Chain Management
Logistics Strategy
Data Analysis
ERP Systems

Compensation

Salary Range

$NaNK - NaNK a year

Responsibilities

Leading customer service and logistics strategies, improving delivery metrics, and managing costs in a consumer products environment.

Requirements

Bachelor's in Business Management or related, 10+ years in logistics/supply chain, consumer products experience, advanced data skills, team leadership.

Full Description

Job Description: • Leads the development and implementation of all customer service and logistic strategies in support of Company objectives • Leads and drives customer service metrics for on-time and complete deliveries, transit time reduction, and minimization of OS&D claims • Leads continuous improvement identification and execution for department, and develops and maintains metrics for inventory, working capital, and variances to spend targets • Maintains and optimizes total delivered cost models inclusive of inbound freight, warehousing, transfer freight, and freight to customers • Participate in the Business Continuity Plan and Recall/Withdraw team • Comply with all Plant, State, and Federal OSHA, EPA, FDA, HACCP, and SQF regulations • Comply with GMP’s in the co-manufacturing plants and distribution centers • Supports diverse hiring and related initiatives to meet company goals Requirements: • Bachelor’s degree in Supply Chain, Business Management, or equivalent • 10 years of experience in Logistics and Supply Chain management • Strong computer skills, including advanced capability in Microsoft Excel and other data manipulation tools • Advanced analytical, problem solving, and decision making abilities • Able to work independently with a high level of accuracy • Consumer products experience • Experience with multiple ERP systems • Dedicated to building high-performing teams while also supporting employees’ career growth in individual ways • Invites and uses the opinions and perspectives of others • Strong commitment to company mission and values • Ability to work independently and collaboratively in a fast-paced, dynamic environment • Respectfully shares and accepts feedback willingly from all levels of the organization Benefits: • Option to enroll in a company-matched 401k plan • Participation in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents • Generous PTO benefit with a starting accrual of 15 days per year (prorated upon hire and increased by tenure) • Two weeks of paid “Refresh” leave • 80 hours of paid sick leave annually • 11 paid holidays throughout the calendar year • Paid disability leave • Paid parental / pregnancy leave • Flexible Spending Accounts (FSA) • Tuition reimbursement • Employee Assistance Program

This job posting was last updated on 12/15/2025

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