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KAPITAL

via Media Bistro

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KAPITAL is hiring: Technical Writer 3 in Austin

Austin, TX
full-time
Posted 8/27/2025
Verified Source
Key Skills:
Technical Writing
Technical Documentation
Policy Documentation
Data Analysis
Process Improvement
Stakeholder Communication
Public Sector Knowledge

Compensation

Salary Range

$70K - 90K a year

Responsibilities

Develop and maintain user and technical documentation, coordinate document production, perform advanced technical writing, and support process improvement through data analysis.

Requirements

8+ years of technical writing and policy documentation experience, ability to consult with technical staff, and experience presenting to upper management.

Full Description

Technical Writer 3 Location: Austin, TX Onsite Only Start Date: 6/20/2025 End Date: 8/31/2025 Submissions due by: 6/3/2025 This position involves working closely with the Texas Department of Public Safety to develop and maintain user and technical documentation, as well as project process documentation for Information Technology Teams. Key Responsibilities Provide expertise on technical concepts of applications and user groups, structuring procedures logically. Write technical articles, reports, brochures, and manuals for various documentation needs. Coordinate the display of graphics and document production. Perform advanced technical writing, including organizing and editing compiled information. Independently perform complex technical writing tasks and prepare materials for speeches and presentations. Document the environment, policies, procedures, and plans of the IT Division. Develop and implement customer-centric metrics and reporting. Support performance, quality, and process improvement efforts through data analysis and visualization. Analyze data and engage in evaluative thinking, involving stakeholders and using data to support staff, programs, and operations. Minimum Requirements 8 years of experience in composing, reviewing, and editing technical documents, policy manuals, and reports. 8 years of experience researching and developing technical and policy information. Ability to consult with technical staff on documentation development. 6 years of experience preparing responses to various information requests. Experience presenting updates and reports to upper management and C-level stakeholders. Preferred Qualifications Experience in technology writing within the public sector. Knowledge of IT policies and procedures. Additional Details Seniority level: Mid-Senior level Employment type: Contract Job function: Marketing, Public Relations, Writing/Editing Industry: Staffing and Recruiting Note: This job is active and accepting applications. #J-18808-Ljbffr

This job posting was last updated on 9/1/2025

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