$100K - 140K a year
Lead market research and analytics projects to inform strategy and tactics for patient engagement, develop performance tracking and dashboards, integrate insights across teams, and mentor colleagues.
8+ years relevant experience, pharma industry knowledge, strong analytics and storytelling skills, ability to work autonomously and cross-functionally, BA/BS required, advanced degree preferred.
About the position Responsibilities • Serve as market research, competitive intelligence, and integrated analytics SIA lead for CAPLYTA identifying, crafting, and completing projects for the Patient Engagement & Customer Solutions (PECS) organization which inform strategy and tactics • Develop research and analytics plans that addresses brand key business questions • Develop and deliver standard PECS performance tracking reports • Provide input into PECS performance dashboard development and ongoing enhancements • Integrate market research, competitive intelligence, and analytical insights to build a comprehensive and holistic understanding of the market dynamics and unmet needs to shape and refine patient and customer focused solutions across PECS. • Understand the post-script patient journey in CAPLYTA relevant disease areas and define market research and data strategies that will help support the business needs, while minimizing friction for the patient. • Collaborate across the SIA teams to integrate customer experiences insights across functional and therapeutics areas. • Deliver actionable recommendations that influence business partners at all levels to incorporate in decision making. • Present complex issues in a clear and persuasive manner effectively communicating recommendations to cross functional teams and brand teams. • Determine optimal market research and analytics approaches, identify appropriate internal and external partners, develop strong partnerships in the context of resources, timing, and overall business goals. • Champion the development and implementation of patient analytics approaches and methods that are innovative, drive efficiencies, and contribute to broader sharing of best practices. • Demonstrate leadership courage in order to set priorities and ensure resources are focused on the most critical/ high value projects. • Drive a culture of simplicity within the SIA PECS function and with partners to ensure business processes are streamlined and actionable insights are delivered in a timely manner to influence the business. • Act as a mentor/coach to enable the development of other SIA PECS team members. • Stay abreast of emerging healthcare & pharmaceutical industry trends and assess their potential impact on our CAPLYTA patient support business strategies. Act with speed, agility and accountability. Requirements • BA/BS required, advanced degree desirable • Minimum of eight (8) years of relevant business experience • Current or previous experience within the pharmaceutical industry, including knowledge of pharma datasets, is required. • Proven success partnering cross-functionally to integrate analytics and insights and then translate into actionable recommendations. • Comfort in storytelling and developing effective presentations through compelling visualizations of data with comprehensive and impactful recommendations and solutions that drive key decisions. • Knowledge across a broad spectrum of market research and analytical approaches and ability to identify the appropriate approaches to address key business questions. • Demonstrated ability to operate with a high degree of autonomy and integrity to define key business questions with a focused approach to solving through research and analytical solutions. Nice-to-haves • Proven analytical skills and learning agility in order to coach and train colleagues across multiple functions. • Knowledge of patient data sources and experience conducting patient-level analytics. Benefits • 401(k) plan participation • Long-term incentive program eligibility • Vacation - 120 hours per calendar year • Sick time - 40 hours per calendar year; for employees who reside in the State of Washington - 56 hours per calendar year • Holiday pay, including Floating Holidays - 13 days per calendar year • Work, Personal and Family Time - up to 40 hours per calendar year • Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child • Condolence Leave - 30 days for an immediate family member; 5 days for an extended family member • Caregiver Leave - 10 days • Volunteer Leave - 4 days • Military Spouse Time-Off - 80 hours
This job posting was last updated on 9/26/2025