Jobs via Dice

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Dice is the leading career destination for tech experts at every stage of their careers. Our client, ClifyX, is seeking the following. Apply via Dice today! ClifyX group is an award winning IT Consultancy formed in 1998. Our Mission is to provide our clients with Optimal Technology solutions that are effective and within budgets. We specialize in helping Organizations to review their strategic SOW Projects/Talent needs and implement high value and cost effective solutions to increase profitability and efficiency. Our consulting capabilities include expertise in Cloud, Artificial Intelligence, Data Analytics and compliance aspects of Cyber Security development. Work With Us : What makes working at ClifyX so great? We give tons of flexibility, listen to you, give opportunity to work in different technologies, give feedback on your profile and present you to global fortune companies. Position : Sr. iCertis Functional Consultant Location: Houston, TX (Onsite) Duration: 12+ Months Contract Job Description: Act as a trusted advisor, providing expertise on Icertis product features and capabilities to help customers optimize their contract management processes Work on customer environments to implement new changes and configuration updates, using functional skills to enhance the customer system for a better user experience. Drive the process of gathering customer requirements and translating them into functional designs for the Icertis platform. Specialize in resolving issues related to customer-specific configurations, third-party integrations, and product functionality, providing workarounds to minimize downtime. Develop knowledge-based articles and training materials to foster self-sufficiency for both customers and internal staff, improving troubleshooting efficiency for CLM centre of excellence. Provide functional expertise, guidance, and mentorship to other team members, contributing to their growth. Adhere to and contribute to defined CLM processes to manage customer requests efficiently and participate in organizational projects to improve product supportability. Work closely with engineering, quality assurance, and other cross-functional teams to ensure successful project delivery. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law.