Jobs via Dice

Compensation

Full Description

Dice is the leading career destination for tech experts at every stage of their careers. Our client, TekLeaders, Inc, is seeking the following. Apply via Dice today! Job Description Role: Google CCAI / Contact Center AI Tech Lead Location: Hartford, CT/ Minneapolis, MN As an AI Tech Lead, you will be in charge of designing and implementing AI capabilities for a Contact Center platform in a Healthcare Payer enterprise. You will work closely with Cloud and Machine Learning engineers, as well as the CRM development team to ensure the proper integration of AI technologies into the platform. You will be responsible for the strategy, design, implementation, and maintenance of AI solutions. This role requires a highly skilled professional with a deep understanding of AI technologies and the ability to collaborate effectively with a diverse team. The ideal candidate will have a strong background in data science and a proven track record in the industry. Mandatory Experience: • Google CCAI (Google Contact Center AI) • Strong Contact Center domain experience Responsibilities: • Design and develop AI applications and infrastructure for the Contact Center platform. • Collaborate with Cloud and Machine Learning engineers, as well as the development team, to ensure seamless integration of AI technologies. • Stay current with the latest AI trends and technologies, especially Google Google Cloud Platform or Azure AI for Contact Center. • Create and maintain AI models and algorithms. • Conduct AI research to improve existing systems and develop new technologies. • Identify opportunities for AI solutions within the organization and propose strategic plans. • Train team members and stakeholders on AI and its applications. • Ensure compliance with data privacy regulations in AI applications. • Monitor the performance of AI systems and make necessary adjustments. Thanks & Regards, Neelima US IT Recruiter TekLeaders Inc 5151 Headquarters Dr. Suite 105 Plano TX 75024 Mob: | EXT: 123 Email: tekleaders.com