Find your dream job faster with JobLogr
AI-powered job search, resume help, and more.
Try for Free
JOBS by allUP

JOBS by allUP

via LinkedIn

Apply Now
All our jobs are verified from trusted employers and sources. We connect to legitimate platforms only.

Customer Support & Community Manager (Consumer Mobile App)

Anywhere
full-time
Posted 9/17/2025
Verified Source
Key Skills:
Customer Support Leadership
Team Building and Scaling
Subscription Management (Stripe, RevenueCat)
Community Building (Discord)
Operational Excellence
AI Tool Utilization
Analytics (SQL or Dashboards)
Communication and Collaboration

Compensation

Salary Range

$100K - 140K a year

Responsibilities

Build and scale the support and community functions, manage subscription operations, hire and coach team members, and ensure smooth customer experience.

Requirements

Experience building and scaling support or community functions in consumer subscription apps, familiarity with tools like Intercom, Stripe, Discord, strong communication, analytics skills, and ability to create durable operational systems.

Full Description

Culver City, CA | Remote | Full time | heypurpose.com About our client Purpose is creating the world’s first AI-powered personal growth coach—helping people move from “I’m doing fine” to “I know who I am, what I care about, and how to live with clarity.” Purpose is building the visual language of personal transformation. The foundation is proven: • Co-founded by Mark Manson (20M+ readers, The Subtle Art of Not Giving a F***) and Raj Singh (100M+ users, last AI product acquired by Revinate) • Launching in Q4 2025 to Mark’s established audience • Seed-stage startup with runway to build something meaningful About the role • Support: Build Purpose’s support function from scratch so every customer feels heard and cared for. • Community: Create a space (likely Discord) where users connect, share, and stick around. • Subscriptions: Keep App Store + RevenueCat/Stripe clean and reliable - pricing, refunds, promos, and flows. • Team Building: Help hire and coach future team members as Purpose grows. Who Purpose is looking for: • Loves creating order out of chaos. • Has built support or community functions before and knows how to scale them. • Understands consumer subscription apps and how to keep them running smoothly. • Is calm under pressure, clear in communication, and thrives on rhythm and consistency. • Collaborates well with fast-moving teams while keeping operations tight. • Is curious and comfortable using AI tools to move faster. Strongest candidates will have: • Experience at a consumer app in wellness, productivity, or education (think Calm, Headspace, Strava, Finch, etc.). • Familiarity with tools like Intercom, Stripe, Discord. • Analytics skills (SQL or dashboards) to guide decisions. • A proven story of building something from zero and turning it into a durable system. Why join Purpose: This is a rare chance to be the operating backbone of a new, category-defining product. The individual hired will be joining right at launch, helping shape how millions of people experience this app, and seeing their work directly move the needle. Purpose’s co-founder has spent years building one of the largest personal development brands in the world. This company is in it for the long haul — and wants people on the team who are too. For those frustrated by chaotic, disorganized startups, this is the opposite. Purpose is building a team with both stability and creativity, with a culture of clarity and respect. Not to mention, how many jobs give the chance to impact millions of lives? Compensation: • Base: $100,000–$140,000/year • Bonus: Optional performance bonus • Equity: 0.1–0.25% DOE 👉 Curious to learn more? Visit heypurpose.com

This job posting was last updated on 9/22/2025

Ready to have AI work for you in your job search?

Sign-up for free and start using JobLogr today!

Get Started »
JobLogr badgeTinyLaunch BadgeJobLogr - AI Job Search Tools to Land Your Next Job Faster than Ever | Product Hunt