Jobgether

Compensation

Full Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Renewal Manager - REMOTE. In this role, you will act as a crucial advisor to our most significant law firm clients, overseeing the entire renewal lifecycle. Your strategic insight will drive retention, expansion, and a long-term value focus for our customers. This role combines consultative sales techniques with data-driven insights, aiming to understand customer needs and mitigate risks effectively. Working in a fast-paced, metrics-driven environment, you will cultivate partnerships across functions, advocating for customers while achieving revenue growth objectives. \n Accountabilities Identify optimal engagement channels and validate customer needs to shape product plans and drive deals to close. Schedule an average of 8-10 virtual and in-person appointments per week that advance customer conversations and renewal progress. Own the end-to-end renewal motion to maximize retention, achieve renewal targets, and increase customer lifetime value by engaging customers during the renewal window. Possess core knowledge across subsegment products and engage Sales Specialists where deep product expertise is required. Understand macro/micro market trends, customer challenges, organizational structures, and decision-making processes. Create monthly product engagement data analyses with expansion plans. Partner cross-functionally with Sales and Customer Success to deliver timely, commercially sound renewals. Negotiate term and quantity changes, implement price increases, and structure multi-year strategies. Proactively identify risk through regular reviews of usage, adoption, and value metrics. Requirements 3–5+ years in renewals, customer success, or account management. Proven track record hitting retention and upsell targets. Strong commercial acumen: pricing, discounting, negotiation, and multi-year structuring. Data fluency: interpret product usage and health scores. Excellent written and verbal communication skills; comfortable leading executive-level negotiations. High attention to detail and operational rigor. Benefits Flexibility & Work-Life Balance: Supportive workplace policies designed to help manage personal and professional responsibilities. Career Development and Growth: Culture of continuous learning and skill development to prepare you for future challenges. Industry Competitive Benefits: Comprehensive benefit plans including flexible vacation, mental health days, and retirement savings. Culture: Recognized reputation for inclusion and belonging, flexibility, and work-life balance. Social Impact: Opportunities to engage in community service with paid volunteer days off. Making a Real-World Impact: Help uphold justice and transparency through your work. \n Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1