Jobgether

Compensation

Full Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a HVAC Tech Support. In this role, you will have the opportunity to make a significant impact by assisting homeowners with their HVAC product issues from the comfort of your own home. Your expertise and communication skills will be pivotal in enhancing customer satisfaction and loyalty. You will engage with clients, troubleshoot remotely, and provide effective solutions, all while enjoying the flexibility and ease of working in a remote environment. This is an exciting chance to advance your career by leveraging your technical know-how in a supportive, innovative setting. \n Accountabilities Assist homeowners with technical support regarding HVAC products purchased online. Troubleshoot product issues remotely through effective communication. Maintain a professional demeanor while providing exceptional customer service. Handle multiple inquiries simultaneously in a fast-paced environment. Collaborate with team members as necessary to improve customer experience. Ensure availability during scheduled hours for phone support. Requirements 5 years experience as an HVAC Technician. Excellent written and verbal communication skills. Demonstrated computer skills with typing at 40 WPM or more. Ability to manage multiple tasks in a fast-paced setting. Self-starter with a positive, warm attitude towards customers. Strong attention to detail and problem-solving skills. Ability to work independently in a quiet home office setup. Open to periodic travel for training and product refurbishment. Willingness to work a rotating schedule with weekend availability. Benefits Compensation based on experience. Comprehensive group health insurance and health savings account. 401k, paid time off, and paid holidays. Life insurance and short-term disability benefits. Paid training for educational and professional development. All necessary computer equipment and training provided. \n Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.