Job Duck

Compensation

Full Description

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: Join Job Duck as a Collections & Sales Intake Assistant. In this role, you’ll be the backbone of daily operations, ensuring smooth communication, timely scheduling, and exceptional client service. You’ll manage emails, organize client folders, answer phones, and keep the practice running efficiently through proactive follow-up and attention to detail. This position is ideal for someone with a strong sales background who understands the urgency of converting leads and can confidently handle client collections. Highly organized and assertive professionals who thrive in fast-paced environments will excel in this role. If you’re motivated, analytical, and passionate about helping businesses succeed, this is your opportunity to make a meaningful impact every day. Salary Range:1,150 - 1,220 US per month Responsibilities include, but are not limited to: Support overall practice operations with professionalism and discretion Schedule all incoming leads promptly to ensure no opportunities are lost Answer phones and provide professional client support Manage follow-ups with potential clients and ensure consistent pipeline movement Coordinate newsletters using provided templates and content Manage and organize email inbox, billing emails, and filing into client folders Manage calendar and ensure timely appointments Support collections efforts by following up firmly and proactively with clients Post content on social media platforms several times per week Requirements: Strong sales mindset with ability to convert leads Detail-oriented with sharp analytical thinking Assertive and confident in decision-making Extroverted and ability to engage confidently Highly organised with excellent time-management skills Familiarity with social media management Tools used: • CRM: Practice Panther • Microsoft Suite and OneDrive • VoIP: RingCentral • Email and Calendar: Outlook Work Schedule: Monday-Friday Expected call volumes: 16 -30 daily Location: Remote Eastern Standard Time [EST] Work Shift: 9:00 AM - 6:00 PM [EST][EDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well. Job Duck helps talented individuals work remotely for US-based companies. Check out all the free Resources we have for you here! Explore our Frequently Asked Questions for more information!