JGA

Compensation

Full Description

Position: MAWM Lead / Program Coordinator Location: Remote Role Overview We are seeking a senior Manhattan Active Warehouse Management Lead who combines deep hands-on configuration expertise with strong program coordination and delivery leadership capabilities. This role will lead MAWM solution design and configuration while also overseeing cross-functional execution across IT, operations, integration, automation, and third-party vendors. The ideal candidate can actively configure and troubleshoot MAWM while managing timelines, risks, dependencies, and stakeholder alignment across multiple workstreams. Key Responsibilities Functional & Technical Leadership Lead end-to-end solution design workshops for Manhattan Active WM implementations Own and review Solution Design Documents ensuring alignment to current and future-state warehouse processes Perform hands-on configuration of MAWM process flows including inbound, outbound, inventory, labor, and wave management Support development and configuration of extension packs including Custom Labels, Report Development, PIX, and Ship Confirm Enrichments in ProActive Lead unit testing, SIT, UAT coordination, and validation activities Troubleshoot complex production and post-go-live issues Program & Delivery Coordination Act as primary MAWM workstream lead across multiple parallel tracks Coordinate cross-functional teams including IT, warehouse operations, integration, middleware, automation, and ERP teams Manage risks, dependencies, timelines, and escalation paths Drive status reporting, executive updates, and stakeholder communications Oversee hypercare planning, issue triage structure, and stabilization governance Ensure alignment between global template and site-specific requirements Capture lessons learned and drive continuous improvement initiatives Required Qualifications 8+ years of overall WMS experience with a minimum of 4+ years of hands-on Manhattan Active Warehouse Management experience. Experience leading at least 3 full-cycle MAWM implementations Proven ability to lead design workshops and drive architectural decisions Strong functional knowledge of warehouse processes including receiving, putaway, picking, packing, shipping, replenishment, and inventory control Experience working in retail and/or 3PL high-volume environments Strong integration knowledge between MAWM and ERP/TMS systems Demonstrated experience coordinating cross-functional delivery teams Excellent stakeholder communication and executive reporting skills Ability to work flexible hours during go-live and stabilization periods Preferred Qualifications Experience with MAWM cloud and hybrid deployments Familiarity with middleware platforms such as MuleSoft, Boomi, or EDI integrations Experience with automation interfaces including conveyors, sorters, ASRS, and AMRs Exposure to multi-site rollouts or global template deployments PMP, Agile, or similar program management certification is a plus Travel Requirements Travel may be required based on project phases including design workshops, site assessments, go-live support, and hypercare stabilization.