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Jewish Family & Children's Service

Jewish Family & Children's Service

via Indeed

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Adult SMI Case Manager (West Valley)

Phoenix, AZ
full-time
Posted 10/1/2025
Verified Source
Key Skills:
Behavioral health knowledge
Case management
Transportation coordination
Patient rights navigation
Communication and coordination with clinical teams
Fingerprint Clearance Card
Driver's license and reliable transportation
Spanish-English bilingual (preferred)

Compensation

Salary Range

$40K - 60K a year

Responsibilities

Provide ongoing case management services to seriously mentally ill adults, coordinate behavioral and physical health care, and ensure communication among clinical team members.

Requirements

High school diploma required, bachelor's degree preferred, experience in behavioral health, ability to obtain fingerprint clearance, valid driver's license, reliable transportation, and bilingual preferred.

Full Description

• West Valley Clinic Adult SMI Case Manager: The Adult Case Manager (ACM) provides ongoing case management services to members designated as Seriously Mentally Ill (SMI) who are receiving ongoing behavioral healthcare. • Performs duties out in the community and is expected to provide transportation, when necessary, to members and coordinate transportation services, as appropriate. • Coordinates services for behavioral health and coordination of care with physical health care providers. • Maintains communication, coordination, and connections with all Clinical Team participants. • Ensures implementation of “transition to adulthood” referrals. • Understands and navigates the rights of the patient regarding access to treatment, appeals, and complaint processes instituted by the Mercy Care RBHA. • Communicates with other staff as necessary to ensure coordination and follow-through for clients needing primary care services. • Performs out-of-office case management services and administrative tasks in accordance with agency procedures and the Arizona Principles for working with SMI clinical teams. • Minimum High School Diploma and quality experience in the behavioral-health field; Bachelor's Degree in a human services field preferred. • Working knowledge of common and uncommon mental & behavioral health disorders, including Schizophrenia, Bipolar Disorder, Major Depressive Disorder, PTSD, Personality Disorders, Substance Abuse Disorders, etc. • Ability to acquire a Level 1 Fingerprint Clearance Card, without restrictions • AZ Driver's License and Valid Auto Insurance • MVR matching JFCS driving guidelines • Reliable Transportation • Spanish-English bilingual preferred; Pay Differential offered. Benefits of Working with JFCS: • Lucrative Performance Bonuses Per Quarter, in addition to normal salary. • Bilingual (Spanish-English) Salary Differential. • Professional development and career growth opportunities. • Clinical Supervision for Independent Licensure • Generous paid time-off / sick time allocations • Comprehensive Employee Benefits package, including medical, vision, dental, & more. • Wellness Coaching • Employee Assistance Program • Eligibility for Loan Forgiveness Programs in many positions.

This job posting was last updated on 10/5/2025

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