$90K - 130K a year
Collaborate with product, engineering, and data science teams to improve AI-driven customer messaging systems and drive automation and customer satisfaction.
2+ years in management consulting, product management, data analytics, or operations at a startup, strong technical and data-driven mindset, passion for AI and automation.
Job Description: • Partner closely with our Product, Engineering, and Data Science teams to create lovable AI interactions that increase automation and customer satisfaction. • Analyze data to identify and prioritize improvements to our core messaging systems. • Identify bottlenecks to solving high-impact issues to shape both our prompt engineering best practices and our technical roadmap. • Stay on top of AI trends, best practices, and tech to make strategic decisions. Requirements: • 2+ years of experience in management consulting, technical product management, data analytics, or operations at a fast paced startup. • You’re a technologist and a systems thinker. You’re comfortable in technical conversations and can translate complex ideas into simple terms. • You’re data-driven and comfortable diving into data to answer your own questions. • You like to own metrics, and constantly seek improvement. You’re an optimist who asks “how we can” not “if we can.” • You’re passionate about AI. You use it to automate your day to day, you’re an early adopter of the latest and greatest, and you want to be at the vanguard of leveraging it at scale to deliver outstanding, personalized customer communications. Benefits: • Health insurance • Dental coverage • Vision coverage • Paid time off • Paid parental leave • 401(K) plan with employer matching • Wellness benefits • Stock options
This job posting was last updated on 10/20/2025