JeffreyM Consulting

Compensation

Full Description

** This is a contract opportunity for 6 months with possibility of extension ** Our tech client is seeking an experienced Product Operations / Program Manager to support critical initiatives across Product & Regulatory Operations organization. This role will partner closely with Product, Engineering, Legal, and cross-functional stakeholders to drive operational excellence, improve product quality and reliability, and support high-visibility initiatives. This position may focus on product execution and data-driven insights, reliability and incident management, or a combination of both depending on business needs. What You’ll Do: Support execution of complex, cross-functional programs across our clients products and platforms Drive operational strategy for initiatives ranging from 0→1 launches to product sunsetting Analyze product, user, and operational data to identify trends, risks, and improvement opportunities Build and maintain dashboards, reports, and operational metrics to support decision-making Proactively identify risks, dependencies, and blockers; develop mitigation plans and drive resolution Partner with internal teams and external vendors to deliver high-quality operational outcomes Design, implement, and continuously improve processes, workflows, and operational systems Support reliability initiatives, including incident response, regression management, and data investigations (as applicable) 8+ years of experience in program management, product operations, operations, consulting, or similar roles Strong experience working cross-functionally with Product, Engineering, Legal, and Operations teams Proven ability to manage complex programs, prioritize effectively, and operate in ambiguous environments Strong analytical skills with experience using data to drive insights and decisions Experience designing and improving operational processes and systems Excellent communication and stakeholder management skills Nice to Have: Product Operations experience in a large-scale tech environment Experience supporting reliability, incident management, SEVs, regressions, or data investigations Vendor or partner management experience Experience with dashboards, data visualization, or reporting tools Background in consulting or operations strategy Additional Information: Contract role (6 months with possibility of extension) High-visibility initiatives with exposure to senior stakeholders Scope may vary between product execution and reliability operations based on team needs Compensation Range: $60-$70/hr ** This pay range is Client-specific for the opening advertised. The identity of the Client will be disclosed if you are selected to move forward in the hiring process. ** ** This is a contract opportunity for 6 months with possibility of extension ** Employer contributions toward the cost of employee-only medical and dental premiums Vision - opt-in available 401k PTO Laptop Life Insurance, Disability Insurance, AD&D coverage Short-term Disability, Accident, Cancer/Critical Illness, Pet insurance - opt in available #LI-DNI