J.D. Power

Compensation

Full Description

Job Description: Position: Sr. Group Account Executive, Business Development (V5) Department: Sales Reports To: SVP Business Development & Client Services Position Overview: The Group Account Director, Business Development is a strategic leader and relationship maestro responsible for driving profitable revenue growth by leveraging J.D. Power’s cutting-edge data, advisory, and predictive analytics solutions. This role combines expertise in the automotive and automotive adjacent industries with strong relationship-building and problem-solving skills to deliver solutions that address client challenges and opportunities. By collaborating with sales, customer success, and product development teams, this position will develop client-specific strategies, manage sales pipelines, and craft compelling proposals to highlight J.D. Power's unique value proposition. With a focus on industry trends, innovative solutions and superior client service, this position plays a pivotal role in shaping company success while fostering professional partnerships and delivering exceptional business results. Key Responsibilities: Develop a comprehensive understanding of J.D. Power’s data, products, advisory, and predictive analytics solutions, including the specific value propositions for a specific group of OEMs. Be a leader/expert and demonstrate an advanced knowledge in the services we provide and the Automotive industry Attend industry forums and functions as a representative of the Company and a subject matter expert Present/speak/write as a representative of the Company and subject matter expert Expand the business and build the revenue base within an assigned set of clients Negotiate and close new sales deals Manage day-to-day client interactions including client expectation, monitoring and managing customer satisfaction Build a knowledge base of each client's business, organization and objectives Responsible for sourcing, developing and nurturing relationships within our target client accounts and using current contacts, cold calling and networking to generate new contacts for the company Gain a strong understanding of competitive products and solutions in the marketplace. Articulate the differentiation and unique selling points of J.D. Power’s offerings. Collaborate with sales, customer success and product development teams to: Manage the sales pipeline in Salesforce, ensuring timely follow-ups and maintaining a consistent cadence for renewals and new opportunities. Create professional PowerPoint proposals and presentations showcasing solution capabilities and value propositions. Complete and/or support responses to RFI, RFP, and RFQ’s Assist in the development and execution of cross-sell and up-sell strategies in collaboration with other J.D. Power product groups. Develop, review, and manage contractual documents to ensure alignment with client needs and organizational standards. Manage client engagement by: Building meaningful, trusting, and professional relationships with client stakeholders, budget holders, and executives. Driving discovery in client meetings and presentations to identify client challenges and opportunities, aligning J.D. Power’s existing or potential solutions to address those needs. Developing client-specific annual sales and pricing strategies, including carryover services, upselling and cross-selling existing solutions, as well as roadmaps for product enhancements and new product development. Working with J.D. Power’s project managers to proactively oversee projects to ensure deliverables meet the client’s expectations. Qualifications: Education and Job Experience: 8-10 years’ experience, which must be in the auto industry preferably at the OEM level Bachelor’s degree; advanced degree a plus Experience in sales, marketing, customer success, or product development. Background in data licensing, technology, consulting and business development favorable Cross functional team experience Industry Expertise: Fluent in the automotive and automotive adjacent industries Working understanding of online marketing tools and technologies for tier 1, tier 2 and tier 3 channels Ability to consult with clients to help them analyze and define creative solutions/concepts Working understanding of OEM variable marketing (incentives) tactics and relationship to sales volume Strong knowledge of data analytics and consulting as well as their complimentary solutions Ability to identify industry trends and a solid understanding of macroeconomic cycles Skills and Competencies: Superior ability to build and maintain strong client relationships including professional protocols Analytical, evaluative, and problem-solving abilities Excellent communication, time management and organizational skills Expertise in creating and delivering impactful presentations. Proficiency in contract management, including drafting and negotiating Statements of Work (SOW), Change Orders (CO), Master Service Agreements (MSA), License and Service Agreements (LSA), and commercial Terms & Conditions (T&C). Technical Proficiency: Advanced proficiency in Salesforce for opportunity management and tracking. Advanced skills in Microsoft Excel, Word, PowerPoint, and Outlook. Personal Attributes: Self-motivated, results-oriented, and adaptable to fast-paced environments. Strong organizational skills and the ability to manage multiple priorities effectively. Willingness to travel as required (up to 15-50%). The Career Opportunity: This is a highly visible role within the J.D. Power sales organization that is integral to the achievement of assigned sales targets. The candidate will be exposed to all J.D. Power products and services offered across the company’s vertical business units (Retail, Quality, Product Consulting, Smart Digital and Data & Analytics) and will maintain a working knowledge of each. The Team / The Business: This position is part of a fast-paced, dynamic, and motivated team tasked with selling the suite of J.D. Power products and services across the automotive industry. The team is comprised of business development and account management leaders delivering best-in-class client support and service. Our Hiring Manager says: I am looking for a self-motivated person, a team player, and someone who is customer service oriented. J.D. Power is a global leader in consumer insights, data, analytics, and advisory services that helps clients drive growth and profitability. The company’s industry benchmarks and reputation for independence and integrity have established it as one of the world’s most well-known and trusted brands. Truth that Transforms: At J.D. Power, we amplify the voice of the consumer, and help brands improve the value of their products and services. Our capabilities empower everyone in the global commerce ecosystem, enabling better purchase decisions – and better business results. We understand that the customer experience is vital and that simply measuring it is not enough. Our analysts focus on driving results that improve customer loyalty and advocacy. Our success is driven by how much we help companies improve the customer experience. But data is only as powerful as the analysis and insights tied to it—and we put that power in the hands of our clients through our interactive reporting platforms. The data, analytics, insights, best practices, and action plans clients need are available whenever and wherever they need them, to help them make data-driven decisions that will improve their customer experience and drive positive financial results. J.D. Power’s recruitment efforts are aligned with the company's commitment to provide opportunities rooted in diversity, inclusion, and equality. Company Mission J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges. Our Values We POWER Our Customer's Success We are Innovative, Collaborative and Grounded in Data We Make Things Easy We Get It Done We Start with Trust & Prove it Everyday J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. Should you require accommodations during the recruitment and selection process, please reach out to tarecruitment@jdpa.com. J.D. Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, J.D. Power has international sites and J.D. Power uses resources located throughout the world. J.D. Power may from time to time also use third parties to act on J.D. Power’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within J.D. Power group of companies as well as to third parties acting on J.D. Power’s behalf, including also transfers to servers and databases outside the country where you provided J.D. Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here. To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Welcome to J.D. Power Careers! J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.