Jackson Dawson

Compensation

Full Description

Overview Jackson Dawson is seeking a Sales Strategy & Analytics Manager with strong experience in strategic sales management, CRM-based reporting, and sales analytics. The ideal candidate will bring a background in the automotive industry—preferably with luxury brands—and excel in using CRM systems, Excel, and PowerPoint to drive data-informed decision-making. Work Environment: Hybrid — 3–4 days per week in the Warren, MI office. Responsibilities Sales Pipeline Management * Manage end-to-end reporting and performance tracking within Dashboard CRM. * Oversee outreach execution, follow-ups, and pipeline management across the sales team. * Partner with the Account Director, Program Teams, and sales leads to align on priorities. * Monitor pipeline health, identifying risks, bottlenecks, and growth opportunities. Analytics, Trends & KPI Ownership * Analyze sales performance metrics, lead quality, and conversion trends to identify insights and risks. * Manage KPI frameworks covering conversion rates, lead quality, sales performance, and ROI-related metrics. * Provide leadership with actionable insights and recommendations to drive sales efficiency. Reporting System Optimization * Lead the redesign of existing reporting systems and dashboards to enhance usability and decision-making. * Collaborate with IT and CRM developers to improve workflows, field mapping, and data accuracy. * Maintain consistent reporting cadence for sales, marketing, and executive teams. Cross-Functional Collaboration * Serve as the key liaison between Account Directors, Marketing, IT, CRM, Operations, and Product teams. * Ensure alignment on campaign performance, lead flow, pipeline progress, and customer experience. * Communicate insights effectively to drive cross-functional accountability. Team Leadership & Sales Enablement * Lead a team of concierge and sales professionals, fostering alignment and performance excellence. * Develop talk tracks, sales materials, training resources, and best practices to enhance sales effectiveness. * Support onboarding and continuous skill development for the sales team. Systems & Tools Expertise * Manage and optimize Dashboard CRM functionality, usage, and reporting accuracy. * Ensure full team adoption and consistency across reporting practices. * Salesforce experience strongly preferred. Qualifications * Bachelor’s degree in a related field or equivalent work experience. * 5+ years in a sales leadership role within automotive; luxury experience preferred. * Proven CRM proficiency (Dashboard CRM and/or Salesforce experience strongly preferred). * Advanced Excel skills (pivot tables, formulas, data analysis). * Strong analytical and reporting capabilities with the ability to turn insights into action. * Demonstrated success collaborating with Sales, Marketing, Product, IT, and CRM teams. * Leadership experience managing sales team members. * Excellent presentation and communication skills for executive reporting. * Highly organized, detail-oriented, and process-driven with strong project management skills.