Jackson Dawson

Compensation

Full Description

Overview Jackson Dawson is seeking a Sales Strategy & Analytics Manager with strong experience in strategic sales management, CRM-based reporting, and sales analytics. The ideal candidate will bring a background in the automotive industry—preferably with luxury brands—and excel in using CRM systems, Excel, and PowerPoint to drive data-informed decision-making. Work Environment: Hybrid — 3–4 days per week in the Warren, MI office. Responsibilities Sales Pipeline Management • Manage end-to-end reporting and performance tracking within Dashboard CRM. • Oversee outreach execution, follow-ups, and pipeline management across the sales team. • Partner with the Account Director, Program Teams, and sales leads to align on priorities. • Monitor pipeline health, identifying risks, bottlenecks, and growth opportunities. Analytics, Trends & KPI Ownership • Analyze sales performance metrics, lead quality, and conversion trends to identify insights and risks. • Manage KPI frameworks covering conversion rates, lead quality, sales performance, and ROI-related metrics. • Provide leadership with actionable insights and recommendations to drive sales efficiency. Reporting System Optimization • Lead the redesign of existing reporting systems and dashboards to enhance usability and decision-making. • Collaborate with IT and CRM developers to improve workflows, field mapping, and data accuracy. • Maintain consistent reporting cadence for sales, marketing, and executive teams. Cross-Functional Collaboration • Serve as the key liaison between Account Directors, Marketing, IT, CRM, Operations, and Product teams. • Ensure alignment on campaign performance, lead flow, pipeline progress, and customer experience. • Communicate insights effectively to drive cross-functional accountability. Team Leadership & Sales Enablement • Lead a team of concierge and sales professionals, fostering alignment and performance excellence. • Develop talk tracks, sales materials, training resources, and best practices to enhance sales effectiveness. • Support onboarding and continuous skill development for the sales team. Systems & Tools Expertise • Manage and optimize Dashboard CRM functionality, usage, and reporting accuracy. • Ensure full team adoption and consistency across reporting practices. • Salesforce experience strongly preferred. Qualifications • Bachelor’s degree in a related field or equivalent work experience. • 5+ years in a sales leadership role within automotive; luxury experience preferred. • Proven CRM proficiency (Dashboard CRM and/or Salesforce experience strongly preferred). • Advanced Excel skills (pivot tables, formulas, data analysis). • Strong analytical and reporting capabilities with the ability to turn insights into action. • Demonstrated success collaborating with Sales, Marketing, Product, IT, and CRM teams. • Leadership experience managing sales team members. • Excellent presentation and communication skills for executive reporting. • Highly organized, detail-oriented, and process-driven with strong project management skills.