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IV

Ivanti

via Greenhouse

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Customer Experience Project Manager

Anywhere
full-time
Posted 10/20/2025
Direct Apply
Key Skills:
Project management
Customer experience
Cross-functional team coordination
Communication
Office 365
Professional Services Automation tools (FinancialForce, Mavenlink, Kimble, OpenAir PSA)
Change management
Resource management

Compensation

Salary Range

$90K - 130K a year

Responsibilities

Lead and manage customer experience projects, coordinate cross-functional teams, manage project plans and budgets, and build strong customer relationships.

Requirements

Minimum 3 years project management experience, bachelor's degree, advanced project management knowledge, strong communication and organizational skills, with PMP certification preferred.

Full Description

Are you an experienced project manager passionate about delivering outstanding customer experiences? Join Ivanti’s collaborative team to lead transformative projects that help customers leverage our innovative IT and Security solutions. Why this role matters: As a Senior Customer Experience Project Manager at Ivanti, you’ll be at the heart of delivering mission-critical solutions for leading organizations. You'll coordinate with cross-functional teams, guide customers through every phase of project delivery, and ensure we consistently exceed client expectations. Your work will directly influence how customers experience Ivanti’s cutting-edge products and drive ongoing value for users around the world. What you’ll do: Develop and manage detailed project plans, including resource estimates, schedules, budgets, and change management strategies Lead project delivery against defined plans, objectives, and budgets Report on project status, progress against milestones, and key risks to both customers and internal stakeholders Manage project scope and adapt to changes using established PMO processes Build strong relationships with key customer contacts and earn their trust through high-quality delivery and insight Promote the benefits and value of Ivanti solutions and actively identify opportunities to expand our impact Partner with the PMO team in strategic planning, process improvements, and operational changes What you will bring: Minimum 3 years of professional project management experience Bachelor’s degree or equivalent education/experience Advanced knowledge of project management methodologies Exceptional communication skills, both written and verbal Strong organizational skills and attention to detail Experience with Office 365 products and Professional Services Automation tools (e.g., FinancialForce, Mavenlink, Kimble, OpenAir PSA) is a plus PMP certification preferred, or a desire to pursue certification Ability to interpret data and effectively manage resources Why Ivanti? Friendly flexible working model: Empower excellence whether you’re at home or in the office and support work-life balance. Competitive compensation & total rewards: Including health, wellness, and financial plans tailored for you and your family. Global, diverse teams: Collaborate with talented people from 23+ countries. Learning & development: Grow your skills with access to best-in-class learning tools and programs. Equity & belonging: We value every voice. Your story helps inform our solutions for a changing world. What drives us Ivanti’s mission is to elevate human potential within organizations by managing, protecting and automating technology for continuous innovation. It is through diverse and inclusive hiring, decision-making, and commitment to our employees and partners that we will continue to build and deliver world-class solutions for our customers. To learn more about Ivanti’s Mission and Core Values. Inclusion at Ivanti Ivanti is proud to be an Equal Opportunity Employer. We’re committed to building a diverse team and fostering an inclusive environment where everyone belongs. We welcome applicants from all backgrounds and walks of life. Need adjustments during the process? Reach out to talent@ivanti.com we’re happy to help. #LI-PD1 #LI-Remote PWDNET

This job posting was last updated on 10/21/2025

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