Ivanti

Compensation

Full Description

Who We Are: In today’s work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive. While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Shanghai, Singapore, and other major cities around the world. Ivanti’s mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets. Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers. Our Culture - Everywhere Work Centered Around You At Ivanti, our success begins with our people. This is why we embrace Everywhere Work across the globe, where Ivantians and our customers are thriving. We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued. Through Ivanti’s Centered Around You approach, our employees benefit from programs focused on their professional development and career growth. We align through our core values by locking arms in collaboration, being champions for our customers, focusing on the outcomes that matter most and fighting the good fight against cyber-attacks. Are you ready to join us on the journey to elevate Everywhere Work? Why We Need you! The Customer Experience Project Manager is responsible for serving customers by leading projects that deliver Ivanti solutions and meets our customers’ business objectives and strategies. These responsibilities include but are not limited to project management and delivery, customer relationship management, aligning with customer strategy, policy and procedures, financial management, coordinating change management processes. The Project Manager is part of the PMO team and participates in strategic and operational planning, new process improvements and other operational changes. What You Will Be Doing: Development of project plans with direction from more senior project leaders Estimation of resource requirements (skills, software, hardware etc.) and timeframes, scheduling, budgeting, dependency identification and management, and change management planning Lead project delivery according to approved project plans, objectives, and budgets Project status reporting to key customer contacts including progress against schedule or milestones, issue and risk management details and budget versus actual performance Management of project issues and risks, including issue and risk identification, logging, assessment, and resolution strategies as well as escalation of project issues using established PMO processes Manage project scope change through defined PMO change management processes Completion and filing of project documentation Active promotion and realization of the benefits and value associated with project delivery and professional service delivery in particular Earn the trust of key customer contacts through demonstrated expertise, high quality delivery, and candid insight Actively seeking opportunities to expand value to the customer within current scope and through proposal of project extensions and additional projects To Be Successful in The Role, You Will Have: Demonstrated execution of detail-oriented processes and self-organizational skills A Minimum of 3+ years professional Project Management experience A Bachelor’s degree, or equivalent education/experience Experience with Office 365 products An ability to study and interpret data Excellent written and verbal communication Advanced knowledge about project management methodologies A PMP certification preferred or the desire to pursue certification Experience with a Professional Services Automation tool (FinancialForce, Mavenlink, Kimble, OpenAir PSA) is a plus. This role is based near the Ivanti headquarters in South Jordan, UT and may require up to 10% travel. This job posting will remain active until a qualified candidate is identified. At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you require special assistance for the best interview experience, please contact us at recruiting@ivanti.com. #LI-PD1 #LI-Remote PWDNET