$60K - 85K a year
Manage omnichannel campaign calendars, coordinate client communications, support creative briefs, maintain communication logs, and handle operational tasks for guest engagement.
Requires 2+ years in marketing coordination or customer engagement, proficiency with project management tools like Monday.com, strong communication skills, and ability to manage multiple priorities.
Description: It’s Plein Air Agency is a leading marketing consultancy focusing on the restaurant and hospitality industry providing solutions from Creative, Production, Media Strategy & Buying, Digital Content to Website and Mobile App development. We are a fully remote agency and are looking for remote talent to join our team! The CRM Marketing Project Coordinator plays a pivotal role in supporting our Guest Engagement team by managing day-to-day operational activities and strategic coordination initiatives. This position takes ownership of critical execution functions, communication workflows, and cross-functional collaboration efforts. An ideal candidate for the role is someone • Who is constantly learning and adapting • Who strives for excellence • Extremely accountable • Gets it done • Has an opinion Key Responsibilities: • Calendar Creation and Management • Overseeing the calendar that focuses on all omnichannel communications including Email, SMS, Push, and In-App Messaging • Campaign Management and Scheduling • Working closely in respective platforms to execute and schedule campaigns • Collaborating with client on necessary edits, updates and approvals surrounding creative and copy for communications • Brief Creation • Supporting on creative briefs across email, SMS, Push, web and other digital materials as needed • Ensuring that the messaging and creative aligns with brand voice and overall client objectives • Working with the creative team on any necessary edits or feedback from the clients • Maintain Communication Logs • Taking critical notes and feedback from client and vendor partners and sharing internally to create actionable next steps • Operational Tasks • Setting meeting agendas • Gathering data and insights for reporting purposes • Intaking one-off requests from clients Professional Development The Coordinator position offers significant growth potential through: • Exposure to all aspects of guest engagement strategy and execution • Opportunities to be part of special projects and cross-functional initiatives • Development of advanced project management and strategic thinking skills • Pathway to management roles within organization Requirements: • Bachelor's or Master's in Marketing, Business, or related field • Minimum 2 years working experience in marketing coordination, customer engagement or account management, omnichannel marketing • Bonus: Has restaurant or hospitality industry experience • Exceptional written and verbal communication skills with strong attention to detail • Proficiency in project management tools and methodologies like Monday.com • Advanced skills in Microsoft Office Suite, Google Workspace, and communication platforms like Slack • Strong organizational and time management abilities with capacity to handle multiple priorities • Creative problem-solving skills and ability to work independently • Comfortable working with reporting tools and metrics
This job posting was last updated on 10/12/2025