Iterable

Compensation

Full Description

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! Position Overview: As a Product Program Manager at Iterable, you will manage and drive complex cross-functional programs and workflows across Product, Engineering, Design, and Go-To-Market teams. You will bring order, clarity, and momentum to initiatives that carry both technical depth and organizational impact. This role is critical to ensuring strong planning, predictable execution, and clear communication across the entire product lifecycle. You will also help optimize the systems that support product roadmapping, delivery velocity, and overall product organization ROI. One of our core values is a growth mindset, and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply, as we value applicants for the skills they bring beyond a job description. Responsibilities: You’ll work closely with our Product Operations Leader to manage and execute across two core functions: Operations & Delivery Management Own quarterly planning in partnership with Eng Ops, including templates, reviews, calendars, and coordination across teams. Own end-to-end roadmap delivery tracking. Surface risks, blockers, and misalignment early with clear updates to leadership. Maintain and improve reporting across Airtable, Sheets, and Sigma dashboards to clearly signal delivery, dependencies, and execution health. Spot process gaps and propose targeted improvements to increase predictability and quality. Partner closely with PMs and EMs to maintain clarity on priorities, phases, and expectations. Technical Program Management Support specific cross-functional initiatives with technical complexity across Product, Engineering, Design, and GTM. Manage our product escalations and beta program processes, and support key companywide programs such as Activate, Unite, and GTM Interlock. Drive execution for cross-functional projects, align partners, build timelines, track work, and push toward decisions. Manage meeting cadences, documentation, action logs, and status updates across programs. Qualifications: Strong experience in program management, project coordination, Product or Engineering operations, or related roles. Experience supporting product roadmaps, delivery, or product & data workflows. Strong organizational and time management skills with the ability to juggle multiple priorities. Clear written and verbal communication skills; comfortable working with both technical and non-technical stakeholders; ability to turn complexity into clear updates. Proactive and detail-oriented, with a willingness to learn and grow in a fast-paced environment. Proficient in all Google Suite Applications: Docs, Sheets, Slides, etc. Familiarity with project tracking tools (Jira, Airtable) or a strong interest in learning them. Familiarity with BI & Data tools (Sigma) or a strong interest in learning them. Perks & Benefits: Paid parental leave Competitive salaries, meaningful equity, & 401(k) plan Medical, dental, vision, & life insurance Balance Days (additional paid holidays) Fertility & Adoption Assistance Paid Sabbatical Flexible PTO Monthly Employee Wellness allowance Monthly Professional Development allowance Pre-tax commuter benefits Complete laptop workstation Recruitment Disclaimer: Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not: Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc. Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.). Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable. You may see all job vacancies on our official Iterable channels: Official Iterable website, Careers page: https://iterable.com/careers/ Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/ Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer. Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors. Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.