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Program Manager II itD is seeking a Program Manager II to support and scale Meta UXR’s global Vendor Procurement initiatives by driving operational excellence, process optimization, and data-informed decision-making. This role plays a critical part in enabling UX Research teams by developing scalable frameworks, maintaining accurate reporting and dashboards, and ensuring vendor procurement processes run efficiently across a fast-paced, global environment. The ideal candidate brings strong project management and data analysis expertise, along with a proven ability to operate independently while collaborating effectively with cross-functional and senior stakeholders. Location: US Remote. The candidate must be able to report to their nearest Meta office during their third week after starting. After that, the role will continue fully remote. We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Contract Duration: ASAP start through 6/30/2026, with potential to extend Responsibilities Support and scale Meta UXR’s Vendor Procurement initiatives by developing reusable frameworks for tracking vendor usage, services, and global spend. Manage procurement-related projects to drive process optimizations, operational efficiency, and scalable solutions. Collaborate closely with the Procurement Program Manager to maintain accurate trackers and dashboards that inform insights and identify process gaps. Track, manage, and maintain oversight of procurement queues, timelines, and deliverables to ensure timely execution. Communicate procurement processes clearly and triage inquiries to support UX Researchers and internal stakeholders. Prepare and deliver regular reports and presentations (weekly, monthly, quarterly) highlighting key metrics and insights for leadership. Maintain up-to-date vendor resources, including SOPs, documentation, team wikis, and toolkits for UX Research teams. Partner on cross-functional initiatives and contribute to the development of innovative processes, frameworks, and reporting solutions. Internal Responsibilities Attend regular internal practice community meetings. Collaborate with your itD practice team on industry thought leadership. Complete client case studies and learning materials (blogs, media content). Build materials contributing to the Digital Transformation practice. Attend internal itD networking events (virtual and in person). Work with leadership on career growth and fast-track opportunities. Required Qualifications and Skills 2+ years of project or program management experience in fast-paced environments. Strong proficiency in data analysis and reporting using GSuite tools. Demonstrated ability to manage multiple competing priorities with strong attention to detail. Proven experience collaborating and communicating effectively with cross-functional teams and senior stakeholders in a global environment. Ability to gather requirements, understand stakeholder needs, and translate them into effective solutions. Bachelor’s degree required. Preferred Qualifications and Skills Prior experience in procurement, vendor management, or vendor operations. Experience with data analytics and visualization tools (e.g., SQL, Tableau, Salesforce). Background working with UX Research, compliance, operational risk, or vendor procurement teams. Experience operating in early-stage or highly ambiguous environments. Experience leveraging AI tools to streamline workflows, optimize processes, and improve operational efficiency. Education Bachelor’s degree required. Preferred fields include Business, Operations, Data Analytics, or a related discipline. Success in this role will be measured by: meeting project deadlines, maintaining accurate and actionable reporting, effectively supporting stakeholders, and driving continuous process improvements while embracing innovative, AI-enabled solutions. Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information. Additional Info Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!