iTalent Digital

Compensation

Full Description

itD is seeking a Operations Manager III to join our Technology Practice Group. This role is on-site at the Austin, TX location. This is an exciting role for the right individual to continue to cultivate your skills and domain expertise. The individual selected will be instrumental in helping us continue to deliver excellence to our base of marquee Fortune 500 accounts. You will also interact closely with our itD Practice Directors, who will partner with you and provide ongoing coaching and mentoring. itD offers medical benefits, 401k, paid holidays and more! The internal responsibilities will be as follows: • Attend regular internal practice community meetings. • Collaborate with your itD practice team on industry thought leadership. • Complete client case studies and learning material. (Blogs, media material). • Build out material to contribute to Digital Transformation practice. • Attend internal itD networking events (in person and virtual). • Work with leadership on career fast-track opportunities. We are seeking an experienced Tooling & Change Management Project Manager / Salesforce Transition Project Manager to join our Global Legal Terms and Policies Implementation OPS team. The ideal candidate should have a strong background in project management, transitioning tools to Salesforce, and leading change management initiatives. The successful candidate will be responsible for leading and managing the migration of our existing systems to Salesforce, ensuring a seamless transition, maintaining data integrity, and optimizing our Salesforce environment to meet business needs. The candidate should also ensure that there is minimal disruption to business operations, and enable long-term scalability. RESPONSIBILITIES: • Project Management: Lead the end-to-end Salesforce migration project, including planning, execution, and post-migration support. • Data Migration: Oversee the extraction, transformation, and loading (ETL) of data from legacy systems to Salesforce, ensuring data accuracy and integrity. • Customization and Configuration: Customize and configure Salesforce to align with business processes and requirements. • Stakeholder Collaboration: Work closely with cross-functional teams, including (Engineering, Business Transformation Teams, Leadership) to gather requirements and ensure successful implementation. • Testing and Validation: Develop and execute test plans to validate data migration and system functionality. • Training and Support: Provide training and support to end-users (stakeholders) to facilitate a smooth transition and adoption of Salesforce. • Documentation: Maintain comprehensive documentation of migration processes, configurations, and customizations. • Continuous Improvement: Identify opportunities for process improvements and optimization within the Salesforce environment. • Risk Management: Identify, assess, and mitigate project risks, ensuring minimal impact on the migration outcome. Required qualifications and skils • 5+ years of Project Management experience technology or platform migration projects. • Proven experience in Salesforce migration projects, with a strong understanding of Salesforce architecture and data management. • Previous experience working at Meta with thorough working knowledge of Meta’s internal suite of tools and platforms. • Technical Skills: Proficiency in Salesforce tools and technologies, including Apex, Visualforce, and Lightning components. • Analytical Skills: Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex issues. Soft Skills: • Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders. • Initiative and Proactivity: Demonstrating a proactive approach to managing tasks and projects, taking ownership and driving results with minimal supervision. • Time Management: Meeting deadlines and managing multiple tasks simultaneously. • Problem-Solving Skills: Ability to identify and address issues independently, including seeking assistance when needed and communicating effectively with team members. • Attention to Detail: Accuracy in maintaining records and documentation. Must have: • Communication Skills: Excellent verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders. • Initiative and Proactivity: Demonstrating a proactive approach to managing tasks and projects, taking ownership and driving results with minimal supervision. • Time Management: Meeting deadlines and managing multiple tasks simultaneously. • Problem-Solving Skills: Ability to identify and address issues independently, including seeking assistance when needed and communicating effectively with team members. • Attention to Detail: Accuracy in maintaining records and documentation. • Proven experience in Salesforce migration projects, with a strong understanding of Salesforce architecture and data management. • Preferred qualifications and skills: Certifications: Salesforce certifications such as Salesforce Certified Administrator or Salesforce Certified Data Architect are a plus. • Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information. Additional info Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!