IT Solutions Consulting LLC

Compensation

Full Description

Description About ITS: Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want you to be a part of a fast-growing Managed Service Provider specializing in providing high-end technology solutions to small and mid-market businesses. IT Solutions is a nationally recognized leader in the IT space, with over 25 years of experience and thousands of satisfied clients. Join and grow with us, as we continue to innovate new ways to help businesses Experience Excellence. Job Summary: The Senior Datacenter Engineer is responsible for the implementation and ongoing support of the multi-tenant cloud and to ensure high availability, redundancy, recoverability, and capacity. This includes systems hardware as well as management software and tooling. This position requires a multi-team, cross-functional approach to meeting business needs. The Senior Datacenter Engineer works closely with the other groups within the business and is expected to have, maintain, and develop knowledge in multiple technical areas to collaborate and provide support to the engineering and application development groups. Requirements Responsibilities Provide day-to-day support for the data center infrastructure, including on-call; Ensure that all supported environments are monitored to provide alerts when there are problems (including performance); when problems arrive, root cause analysis is completed Ensure that all supported environments are fully documented, including procedures for their use and management; examples of documentation are project plans, business continuance, installation procedures, troubleshooting tips, system diagrams and topology Participate in the design, planning, and implementation of new projects/technologies and ensuring that the solutions are highly available and performant Work with the Managed Services and Operations groups to ensure that they have the resources required to support the cloud environments Onboard new tenants into the multi-tenant cloud, in collaboration with the Professionals Services Team Work with vendors to resolve issues and manage new technologies and proposals Communicate with and seeks solutions from IT vendors and other business partners Participate in the evaluation, deployment, and management of new technologies in alignment with other engineers, architects, and business initiatives. Installing new hardware, such as switches, servers, storages, firewalls and router Use monitoring tools to detect and respond to critical issues. As a senior level engineer, understand and own the escalation of problems with facility operators. Develop and maintain documentation of data center procedures and deployments. Experience Required Experience: 5+ years of data center experience, with a progression towards a senior level engineer. Bachelor's degree in Computer Science, Information Systems, or a related field preferred, but not required Experience working with virtualization platforms (Hyper-V preferred) Experience working with system configuration tools including System Center Virtual Machine Manager Experience with routing protocols, including BGP, OSPF, and VRRP Experience with configuring switches, including VLANs, MLAG, and LACP, for high availability Good understanding of performance monitoring and management Experience with the setup and management of monitoring tools and integrations Experience with managing public cloud environments (Azure preferred) Experience working in a structured change control and configuration management environment Working knowledge of scripting, especially PowerShell, is preferred Strong oral and written communication skills Effective time management and multi-tasking skills Maintains the ability to stay organized and be detail-oriented Demonstrates a passion for solving problems or helping others and take the initiative in driving continuous improvement/execution excellence Exceptional organizational skills, including the ability to self-manage and multi-task effectively and accurately in a fast-paced and dynamic environment Industry recognized certifications in IT platforms Compensation Package ITS offers a full benefits package, including: Rich Medical and prescription plans Dental & Vision Paid Holidays and Flexible Paid Time Off 401K/401K Roth with Safe Harbor matching Stock Appreciation Rights Company-paid life insurance, long-term and short-term disability insurance Company-paid mental health support & financial wellness services FSA for medical and dependent care HSA option with compatible medical plan Company-paid training, materials, and exams Performance-based bonuses IT Solutions is an equal employment opportunity employer that provides opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.